JCPenney

4.1
1594 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Metairie, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3301 Veterans Memorial Blvd, Metairie, LA
70002, United States

Hours

Reviews

4.1
1,594 reviews
5 stars
847
4 stars
365
3 stars
218
2 stars
64
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are helpful while others are reported as rude and unprofessional.

Store Cleanliness

The store is generally clean and organized, but some areas, like fitting rooms, need better maintenance.

Pricing

Customers find prices to be high compared to competitors, with some expressing disappointment over perceived value.

Product Availability

Good selection of products and sales, but some customers noted issues with stock levels and availability.

Checkout Experience

Checkout lines can be slow, especially during busy times, leading to frustration among customers.
  • MC
    Missy Bitch1 Cutrer
    Jan 6, 2026
    5.0
    Love going to this mall.Its what really is a mall.Love all the department stores they have .Love looking at the decorations they put up.
  • NH
    Nakeisa Holley
    Jan 2, 2026
    5.0
    I ORDERED OFFLINE AND GOT THESE I BELIEVE FROM LA.. THEY ARE BEAUTIFUL.. MY VERY FIRST PAIR OF BEARPAW.. I LOVE THEM.. I PUT THEM ON RIGHT AWAY! THEY ARE VERY COMFORTABLE TOO.. WALKING LIKE I'M ON A SOFT CLOUD! MY FEET ARE COZY INSIDE ALONG WITH THE FUR.. I KNEW THEY WERE COMFY, BECAUSE MY DAUGHTER HAS SOME.. SHE TOTALLY LOVES THEM.. IT REMINDS ME OF UGGS WHICH I LOVE TOO.. I LOVE HOW THE FUR ARE CRISSCROSS ON THE OUTER PART OF THE BOOTS.. GIVES IT THAT CUTENESS.. 🔥🔥🔥🔥🔥🔥🔥🔥
  • JV
    J C VAL
    Dec 30, 2025
    4.0
    Was able to find nice clothes in my size 42 x 29 pants and 18.5 neck shirts. Other stores have very few sizes
  • SC
    Sharaden Cole
    Dec 27, 2025
    1.0
    Crew running the Christmas picture section were extremely unprofessional and rude
  • LM
    Liz Mayeux
    Dec 3, 2025
    5.0
    Black Friday was so pleasurable. Checkout lines were quick and cashiers were cheerful even at 530am!

Frequently Asked Questions About JCPenney

What products and brands does JCPenney in Metairie offer?

JCPenney offers a wide variety of products including kids, men’s, and women’s apparel, footwear, jewelry, accessories, and home furnishings. They carry brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the operating hours of the JCPenney store at Lakeside Shopping Center?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.