Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Metairie, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,586 reviews
5 stars
840
4 stars
364
3 stars
219
2 stars
64
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.
Cleanliness
The store is generally reported as clean and organized, though some areas, like fitting rooms, could use improvement.
Product Availability
Customers appreciate the variety and sales, but there are complaints about stock levels and the availability of certain items.
Checkout Experience
Long wait times at checkout and insufficient staff at registers are common complaints, leading to frustration among customers.
Pricing
While many customers find good deals, others feel prices are too high compared to competitors.
- MCMrs. CharlieNov 3, 20255.0Today I had the pleasure of getting my hair done at this salon. Ms.Tai was my stylish. My youngest son was with me because school was out. Believe it or not,he was enjoying watching me get my hair done. Anyway, Ms. Tai was amazing as she was educating me on how to care for my hair. The salon is spacious and very clean. All in order and enough room. The atmosphere there is very nice. Now , I must say that this trip was a treat for me. I'm a natural girl and have been for years. Tai made me look so pretty today. My son say Wow mom, you look good! When I went to drop by my hubby,he said Wow babe,looking good. Ladies, if you need a little boost,check out JCPENNEY Hair Salon ,they have everything you need there.
- LPLinda PendletonOct 30, 20255.0Great selection of high end towels.
- WJW JOct 12, 20251.0Posted hours are until 7:00 pm, but they close an hour and a half early because they feel like it. No wonder everyone shops online now.
- SDSheb DabneySep 8, 20255.0Everything i come here my hairstylist give me exactly what I want and my hair get wash and cared for... Ashley is one that cares about ur hair and what your looking for in styles.... Highly recommend and appreciate
- RRRaymondJul 30, 20253.0Hey, it just JCPenney nothing more nothing less
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Metairie offer?
JCPenney offers a wide variety of products including kids, men’s, and women’s apparel, footwear, jewelry, accessories, and home furnishings. They carry brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the operating hours of the JCPenney store at Lakeside Shopping Center?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Metairie offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers shopping online or in-store.
What payment methods are accepted at JCPenney Metairie?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the Metairie JCPenney store wheelchair accessible and does it have public restrooms?
Yes, the store has a wheelchair accessible entrance and public restrooms available for customers.
Are there clothing options for both men and women at JCPenney Metairie?
Yes, JCPenney offers clothing and shoes for both men and women.
Which nearby clothing stores can I visit around JCPenney in Metairie?
Nearby clothing stores include Psycho Bunny, Chico's, White House Black Market, Kenle, Soma Intimates, Lids, Express, Fleurty Girl, BCBGeneration at Macy's, MiMi's Kids Boutique, ALDO, and Michael Kors.
What dining options are available near JCPenney Metairie for a quick meal or snacks?
Customers can enjoy dining at Chick-fil-A, Charleys Philly Steaks, Phil's Grill, and Byblos, all located near JCPenney in Lakeside Shopping Center.
Are there jewelry stores near JCPenney Metairie if I want to shop for accessories?
Yes, nearby jewelry stores include Zales, The Engraving Co., Lee Michaels Fine Jewelry, and PANDORA, offering a variety of jewelry and gift options.
If I am visiting with children, are there family-friendly places near JCPenney Metairie?
Yes, The Kids Castle Play Area and Build-A-Bear Workshop are nearby, providing fun and entertainment options for children.