Business Details
About
Toy StoreToys
The LEGO® Store Lakeside Mall in Metairie, LA brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store Lakeside Mall
3301 Veterans Memorial Blvd, Metairie, LA
70002, United States
Hours
Reviews
4.6
234 reviews
5 stars
181
4 stars
29
3 stars
14
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and knowledgeable.
Product Selection
While many enjoyed the variety of LEGO sets, some found the overall stock to be underwhelming or lacking in certain areas.
Store Experience
The store atmosphere was described as fun and clean, making it a great place for families and LEGO enthusiasts.
Pricing Concerns
Several reviews noted that prices were high, with some customers feeling that items were expensive compared to online options.
Customer Service Issues
A few customers reported negative experiences related to customer service, including racial profiling and unresponsive staff.
- BQBenny QiJul 26, 20255.0Kid had a good time playing and got his favorite Lego box to go home.
- OAOscar AdamsJul 25, 20255.0Had a bunch of really good lego builds
- JMJake MorelloJul 23, 20254.0They had some good sets and a big pick a brick wall but not a lot of sets
- BLBrice lifeJan 19, 20251.0I want to say when I walked in I was not greeted Armani was very friendly and will be the reason I come back. Howeverrrrrr Christina was rude and passive aggressive she would not check me out because I had cash but checked the next person out with cash. She followed us around the store and pin pointed us with aggression and rude looks ....she made our visit feel unwelcomed Armani was warm and inviting but it did not over shadow the hidden scrutiny given by Christina to me and my family.
- NSNathan SmithMay 9, 20205.0Friendly staff
Frequently Asked Questions About The LEGO® Store Lakeside Mall
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Lakeside Mall?
You can sign up for the LEGO VIP Program in-store by asking a Brick Specialist to help you register. After signing up, you'll receive emails with instructions and your digital card. VIP points can be earned on purchases online or in-store.
Can I redeem my LEGO VIP Points online or only in-store?
You can redeem your LEGO VIP Points by logging into your VIP account on LEGO.com to choose vouchers for either online or in-store shopping.
Does The LEGO® Store Lakeside Mall offer price matching with other retailers?
No, the store does not price match other retailers since in-store and online promotions may vary. They strive to offer fair and consistent pricing.
What should I do if my LEGO set is missing a piece?
You can visit the store to purchase missing pieces from the Pick-A-Brick wall or request a free replacement piece shipped to your door via LEGO.com's Help section under 'Replacement Parts'.
Is there a cost to enter The LEGO® Store at Lakeside Mall?
No, entry to all LEGO Stores, including the Lakeside Mall location, is free.
Can I buy individual LEGO bricks at The LEGO® Store Lakeside Mall?
Yes, you can buy individual bricks from the Pick-a-Brick wall, which offers a variety of changing pieces unique to each store.
How do I know if a LEGO set is in stock at the Lakeside Mall store?
Check availability by visiting LEGO.com, searching for the set, and clicking ‘Check Store Stock’ for the Lakeside Mall location, or call the store for assistance.
What nearby food options are available around The LEGO® Store Lakeside Mall?
Nearby you can visit the Lakeside Food Court, Mandarin Express for Chinese cuisine, Taceaux Loceaux for Tex-Mex, Charleys Philly Steaks, Dat Dog for hot dogs, or Chick-fil-A for fast food chicken meals.
Are there interesting shops or boutiques near The LEGO® Store at Lakeside Mall?
Yes, nearby stores include Calendar Club bookstore, Lush cosmetic supplies, Sephora beauty products, Forever Xxi clothing, Michael Kors accessories, Zara clothing store, and MiMi's Kids Boutique.
Is The LEGO® Store Lakeside Mall wheelchair accessible?
Yes, the store offers wheelchair accessible entrances and parking for your convenience.