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JCPenney

4.2
(896 reviews)

Business Details

(337) 478-5110

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lake Charles, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
312 W Prien Lake Rd, Lake Charles, LA
70601, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.2
896 reviews
5 stars
475
4 stars
225
3 stars
111
2 stars
30
1 star
55
  • ZM
    Zach Murray
    Feb 9, 2026
    3.0
    Seemed pretty run down.
  • IY
    Inkeri Ybarra
    Dec 23, 2025
    1.0
    The worst experience of my life, I went in to buy my husband his Christmas gift that he was to open with his kids and myself. Only to find out the watch I purchased was not in the box, when I went back the manager refused to look at the cameras, she said give me your name and number I will call you. So I now have no gift for my husband, the box didn't match what I purchased and the only watch they had left of that kind matched my recite but she said that still didn't prove anything. So I'm out 140.00 plus my husband's only Christmas gift. If I had stolen from them they would have played the cameras instantly but they steal my money and gift and all of a sudden can't look at the cameras. I was told the investigation will take up to 3 days so thanks alot jcpenny for stealing our only Christmas gift to my husband.
  • JS
    John Swift
    Dec 21, 2025
    4.0
    Super rude but ok
  • JB
    Justin Bertrand
    Nov 30, 2025
    4.0
    Who knew they where still sells lots of great clothes. The tall section was awesome.
  • KL
    Kierra Leday
    Nov 24, 2025
    5.0
    Sierra P. And Ms. Julie B. were amazing!!! They spent an hour with me, making sure that I achieved the look I presented to them. I will be back!!

Brand Certified Facts from JCPenney

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Certified May 03, 2026Yext Knowledge Graph
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