Business Details
5725 Johnston St, Lafayette, LA
70503, United States
Certified by JCPenney • Feb 08, 2026
(337) 981-7007
Certified by JCPenney • Feb 08, 2026
https://www.jcpenney.com/locations/la/lafayette/clothing-stores-lafayette-la-2482.html
Certified by JCPenney • Feb 08, 2026
About
Certified by JCPenney • Feb 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lafayette, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 08, 2026
Hours
Certified by JCPenney • Feb 08, 2026
Reviews
4.1
558 reviews
5 stars
301
4 stars
120
3 stars
66
2 stars
28
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude or unhelpful interactions, indicating inconsistency in service quality.
Store Condition
Many reviews highlighted the store's disorganization, low stock levels, and cleanliness issues, suggesting a decline in overall store maintenance.
Product Selection
Customers noted a limited selection of items, particularly in clothing and specific departments, which has led to disappointment among shoppers.
Atmosphere
The store's atmosphere was described as empty and uninviting, with several customers expressing concerns about its viability and future.
- BVBart ViatorJan 29, 20262.0It's like walking through a ghost town. Nobody in the store .
- KCKathleen CDec 19, 20255.0Love shopping here has everything needed from kitchen clothes toys sports equipment
- PGPatti GillisOct 18, 20253.0Kind of sad to see this once great store going down. Staff was friendly, selection is lacking. I loved shopping at Penny's for years. The decline is sad to watch.
- RPRhonda PiereSep 15, 20253.0A grave yard only a few people in there the lady that took my return in children’s section was unhelpful and rude and not the first encounter
- TJTravis JacksonSep 4, 20251.0Never will we shop in this store again. When someone tells you no about wanting to give their information to apply for a credit card just respect that and move along
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Lafayette, LA?
You can find kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Lafayette, LA.
What are the operating hours of JCPenney in Lafayette?
JCPenney in Lafayette is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Lafayette offer curbside pickup or online ordering?
Yes, JCPenney Lafayette offers curbside pickup and you can shop online through their website or their mobile app.
Which exclusive brands are available at JCPenney Lafayette?
JCPenney Lafayette carries exclusive brands including St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment options does JCPenney Lafayette accept?
JCPenney Lafayette accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney Lafayette accessible for customers with disabilities?
Yes, JCPenney Lafayette has a wheelchair accessible entrance and public restrooms.
What nearby stores can I visit for additional shoe options?
Near JCPenney in Lafayette, you can visit Shoe Dept., Foot Locker, Kids Foot Locker, Journeys, and Call It Spring for a variety of shoe selections.
Are there any beauty or hair salons close to JCPenney Lafayette?
Yes, nearby beauty and hair salons include MasterCuts, JC Penney Salon, and Regis Salon, offering convenient services before or after your shopping trip.
Where can I grab a quick bite or snack near JCPenney Lafayette?
Nearby places to enjoy a snack or quick meal include Candy Craze, The churros Boutique, and Charleys Philly Steaks.
What is the address and location of JCPenney Lafayette?
JCPenney Lafayette is located at 5725 Johnston St, inside Acadiana Mall, Lafayette, LA 70503.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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