JCPenney

4.0
589 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hammond, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
501 C M Fagan Dr, Hammond, LA
70403, United States

Hours

Reviews

4.0
589 reviews
5 stars
300
4 stars
132
3 stars
80
2 stars
28
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of assistance.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.

Product Selection

Customers expressed dissatisfaction with the limited selection of clothing and styles, particularly for women's apparel.

Checkout Experience

Several reviews highlighted long wait times at checkout, indicating a need for more cashiers to improve the shopping experience.

Sales and Discounts

Customers frequently mentioned great deals and sales, indicating that competitive pricing is a strong point for the store.
  • IA
    I AM
    Oct 25, 2025
    5.0
    I love this store! Every time I come here I get great customer service. And you can always find something great on sale.. and the store is always clean and I appreciate that. Thanks!
  • MM
    Melinda McCoy
    Sep 22, 2025
    4.0
    Great selection of men's dress shirts.
  • RT
    Roberto Thomas
    Aug 2, 2025
    5.0
    I like alot this Jc Penney. Looks clean alot of variety... idk why people complain for little things.
  • MB
    Michael Brettel
    Jul 25, 2025
    1.0
    Would not honor coupon or 10 percent Teacher discount. I think JCPenney needs to shut it down. The employees don’t know what they’re doing. She even called the Manager on duty and she didn’t know what to do! I just told her to keep it. I wouldn’t shop there again. You need to train your staff better.
  • DS
    Debbie Sockrider
    Jun 15, 2025
    4.0
    Had not been in years. Found what I needed. Happy with all the items . Signed up for rewards . But could not find it. Gave up checked out. Found it in my email when I got in the car. Only good for one day so I missed out.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Hammond, LA?

JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.

What are the operating hours for the JCPenney store in Hammond, LA?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.