Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Baton Rouge, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,184 reviews
5 stars
691
4 stars
264
3 stars
129
2 stars
38
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unknowledgeable.
Product Quality
Customers appreciate the quality of clothing and other merchandise, noting durability and good fabric.
Sales and Promotions
Many customers enjoy the sales and discounts offered, although some feel that advertised deals can be misleading.
Store Environment
The store is generally described as clean and organized, but there are complaints about long checkout lines and difficulty finding staff.
Online Shopping Issues
Several customers reported problems with online orders, including poor communication and delays in shipping.
- LSLisa ScottOct 3, 20253.0Slection of clothing style has change
- AKAmanda KassanSep 21, 20255.0Love Penneys. They have a great selection of clothes and affordable prices. I buy all of my kids' school uniforms from here (Izod). Great quality fabrics and they last a long time. Won't fade or pill like the cheap stuff. I had to exchange a few things in store that I ordered online. Everything was easy and fast. Store was clean and everything was organized. Employees were helpful and friendly. I've been shopping here for years and will continue.
- ABAlicia BrownAug 17, 20255.0I found some great earrings here. Be sure to check the app for coupons.
- RGRobert GonzalesAug 12, 20255.0Got pictures taken. Was a great experience!
- CMCathy MayersAug 1, 20255.0Bella was very friendly. She asked for my information to be sure I get my rewards. She also greeted me with a smile & thanked me for coming in.
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney at Mall of Louisiana in Baton Rouge?
JCPenney at Mall of Louisiana is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Where is the JCPenney store located in Baton Rouge?
The JCPenney store is located at 6201 Bluebonnet Blvd, Mall of Louisiana, Baton Rouge, LA 70836.
What types of products does JCPenney offer at this Baton Rouge location?
This JCPenney location offers a wide variety of products including kids’, men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Baton Rouge offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers at this location.
What payment options are accepted at the JCPenney store in Baton Rouge?
The store accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney store in Baton Rouge wheelchair accessible?
Yes, this JCPenney store has a wheelchair accessible entrance.
What exclusive brands can I find at the Baton Rouge JCPenney store?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
What beauty and salon services are available near JCPenney at Mall of Louisiana?
You can find Sephora inside JCPenney for beauty products and JC Penney Salon at Mall of Louisiana for hair services nearby.
Are there other clothing and shoe stores near JCPenney at Mall of Louisiana?
Yes, nearby stores include Banana Republic, Spencer's, Jimmy Jazz, SNIPES, Buckle, Vans, Finish Line, and Lady Foot Locker offering a range of clothing and shoe options.
What are some nearby places where I can grab a snack or relax after shopping at JCPenney?
After shopping, you can visit Great American Cookies for a treat or Amazing Chi for massage therapy and relaxation, both located near JCPenney in Mall of Louisiana.