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Billy Heroman's Flowers & Gifts Plantscaping

4.9
(241 reviews)

Business Details

1946 Perkins Rd, Baton Rouge, LA
70808, United States
(225) 383-4414
https://www.billyheromans.com

About

FloristGift Basket StoreIndoor PlantsWedding Store
Billy Heromans is the largest florist in Baton Rouge with 3 stores consisting of 15,000+ square feet. We have 10,000 square feet of greenhouse space. Our plantscape company plants and maintains for hospitals, malls, shopping centers, and hotels.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Billy Heroman's Flowers & Gifts Plantscaping
1946 Perkins Rd, Baton Rouge, LA
70808, United States

Hours

Reviews

4.9
241 reviews
5 stars
232
4 stars
4
3 stars
2
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting staff's helpfulness and responsiveness in resolving issues.

Delivery Timeliness

Numerous reviews noted prompt and timely delivery, often exceeding customer expectations.

Quality of Flowers

Customers consistently commented on the beauty and freshness of the flower arrangements, often stating they matched or exceeded online images.

Ease of Ordering

The online ordering process was frequently described as easy and efficient, with many customers appreciating the quick turnaround.
  • KJ
    Kevin Jenkins
    Feb 14, 2026
    5.0
    Upon arriving staff greeted me and shortly thereafter asked how I can be helped. Provided my name and order number and shortly thereafter my beautiful flowers were delivered for pick up. Very helpful and professional.
  • GD
    Gaston Dureau
    Jan 20, 2026
    5.0
    Ordering online was very easy delivery was prompt.
  • MK
    Mohammad Kased
    Jan 4, 2026
    5.0
    Edit: The owner (I assume) called me and apologized for the situation. She refunded my full amount and still sent the $200 order for free and even upgraded it. She went above and beyond to make this right and I’m truly satisfied with the customer service. I’m leaving my initial problem up so others can be rest assured that if anything comes up, that I have faith they will do whatever it takes to make it right. Horrible experience. I tried to get flowers delivered and I put in my address and said it would be delivered that day and they charged me $25. After I paid I got a call saying that I need to pay more money to even qualify for me to have the delivery. And then was told there isn’t enough drivers for me. And then I was told the florist is closed. It was one thing after another. Excuses to not give me what I paid for. And when I asked to cancel I was told they couldn’t until a manager came in the next day and I wouldn’t receive a email or any kind of confirmation is was canceled. I’d have to just trust them. Horrible and i wouldn’t recommend this if your in need of flowers that day for a special occasion.
  • KS
    Katherine Silz-Carson
    Dec 28, 2025
    5.0
    Flowers were beautiful and delivered just in time for my mother-in-law's birthday celebration. Thank you!
  • KW
    Kevin Walker
    Nov 24, 2025
    5.0
    I want to give a HUGE thank you to Billy Heroman’s Flowers & Gifts for making my anniversary special. I found out last minute that my wife was leaving work early, so I called in and spoke with a lady (I wish I remembered her name!) who was incredibly helpful. She reassured me that the flowers would arrive before my wife left for the day and she absolutely delivered on that promise. Not only did the arrangement arrive on time, but the flowers were next-level excellent. Stunning quality, beautifully put together, and my wife was extremely happy which made my whole day. Thank you, Billy Heroman’s, for your amazing customer service and unmatched craftsmanship. I’ll definitely be ordering from you again! 🌸💐

Brand Certified Facts from Billy Heroman's Flowers & Gifts Plantscaping

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Certified March 01, 2026Yext Knowledge Graph
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