Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Alexandria, LA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
779 reviews
5 stars
422
4 stars
188
3 stars
93
2 stars
35
1 star
41
What are people saying?
AI-generated from recent customer reviews
Store Organization
Customers frequently noted that the store was disorganized and difficult to navigate.
Customer Service
While some reviews praised the helpfulness and friendliness of staff, others reported poor service and long wait times.
Cleanliness
The cleanliness of the store received mixed reviews, with some customers finding it clean and others describing it as dirty.
Product Availability
Several customers expressed frustration over limited inventory and difficulty finding specific items.
Pricing
Customers had varying opinions on pricing, with some finding it reasonable while others considered it too high.
- CAChad AndersonOct 7, 20251.0Dress shirt section was very unorganized, associate was to busy to help out.
- KSKaren Sutton-GiroirSep 24, 20255.0Clean store. Soft atmosphere. Great clerk!
- JSJimmie SwallowsAug 4, 20252.0Opening time is crazy. Whole day wasted waiting for the doors to open. Probably loose a lot of customers not wanting to hang around an empty mall for an almost empty store. It’s all self help
- SESherri EddlemonAug 18, 20184.0Sometimes it's hard to find what I'm looking for.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Alexandria, LA offer?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Alexandria Mall?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the JCPenney store in Alexandria Mall offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at this JCPenney location?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store in Alexandria Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I shop for beauty products at this JCPenney location?
Yes, JCPenney features JCPenney Beauty offering skincare, makeup, and beauty deals, including a SEPHORA inside JCPenney.
Are there other shoe stores near JCPenney at Alexandria Mall?
Yes, nearby shoe stores include Jimmy Jazz, Shoe Dept. Encore, Foot Locker, Finish Line, Champs Sports, Hibbett Sports, and JD Sports, offering a range of footwear options.
What nearby stores at Alexandria Mall offer children's clothing?
You can find children's clothing at The Children's Place, Aeropostale, and Shoe Dept. Encore near JCPenney.
Are there food options near the JCPenney store at Alexandria Mall?
Yes, nearby food options include Great American Cookies and Auntie Anne's Pretzels.
How can nearby stores like Zales and Kirkland's enhance my shopping experience at Alexandria Mall?
After shopping at JCPenney, you can visit Zales for jewelry and gifts or Kirkland's for home goods and furniture to complement your style and home decor needs.