Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Richmond, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
742 reviews
5 stars
449
4 stars
176
3 stars
58
2 stars
23
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported rude interactions and long wait times at checkout.
Product Selection
Customers appreciated the variety of products, especially in the Big and Tall section, but some expressed disappointment in the lack of plus size options and organization in certain departments.
Sales and Discounts
The store is noted for having good sales and discounts, with many customers finding great deals during their visits.
Store Condition
Overall, the store is described as clean and well-maintained, although some customers mentioned issues with organization and stock availability.
- RJRick JonesDec 13, 20255.0Always friendly staff, I am the kind of person who wants to look and feel before I purchase. Glad we still have stores like this around.
- TBTim BeasleyDec 11, 20255.0Very nice store
- OOoXoCaptainRedRumoXoDec 3, 20254.0Wish they had better plus size stock
- JTjodie tolerNov 24, 20255.0Good selection. Friendly people. I found several unexpected Christmas gifts here. Large selection of Levi’s jeans. Open till 7 on a Sunday night was helpful. Open until 9 other nights.
- RHRonee HowardNov 23, 20255.0They were having an early black Friday sale so got allot for your money.
Frequently Asked Questions About JCPenney
What types of products does JCPenney Richmond, KY offer?
JCPenney Richmond offers a variety of apparel for kids, men, and women, as well as footwear, jewelry, accessories, home furnishings, and beauty products.
What are the JCPenney Richmond store hours?
The store is open Monday to Friday from 11 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 7 PM.
Does JCPenney Richmond provide curbside pickup and shipping options?
Yes, JCPenney Richmond offers free shipping and curbside pickup for customer convenience.
What payment methods are accepted at JCPenney Richmond?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payment options.
Are there any JCPenney exclusive brands available at the Richmond location?
Yes, exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie are available at JCPenney Richmond.
Is JCPenney Richmond accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Where is JCPenney Richmond located?
JCPenney Richmond is located at 2037 Lantern Ridge Dr, Richmond Centre, Richmond, KY 40475, USA.
What nearby stores can I visit at Richmond Centre along with JCPenney?
Nearby stores at Richmond Centre include Bath & Body Works, Michaels Stores, The Children's Place, and Sally Beauty, offering a variety of cosmetics, crafts, clothing, and beauty supplies.
Are there entertainment options near JCPenney Richmond?
Yes, Cinemark At Richmond Centre is nearby, where you can view the latest movies before or after shopping.
What services are available near JCPenney Richmond for personal care and wellness?
Near JCPenney Richmond, you can find JCP Salon Richmond for beauty services, Great Clips for haircuts, Nail En Vogue for nail care, and The Joint Chiropractic for chiropractic services.