Belk

4.2
502 reviews

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Richmond, KY or call us at (859) 624-9631 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
2181 Lantern Ridge Drive, Richmond, KY
40475, United States

Hours

Reviews

4.2
502 reviews
5 stars
265
4 stars
125
3 stars
65
2 stars
20
1 star
27

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the variety of clothing, shoes, and gifts available, though some noted a decline in selection and inventory.

Customer Service

Many reviews highlight friendly and helpful staff, although there are instances of poor management and customer service experiences.

Store Cleanliness

Feedback indicates issues with cleanliness, particularly in dressing rooms and bathrooms, with some customers expressing disgust at the conditions.

Pricing

While many customers find good deals and sales, others feel some items are overpriced or that discounts are misleading.

Shopping Experience

Overall, customers enjoy the shopping experience, citing a pleasant atmosphere and helpful employees, though some report feeling rushed during closing hours.
  • TC
    Tony Combs
    4 days ago
    3.0
    I say,"It was average". From clothes to house goods. One thing about this place. Floors were not cleaned. There was stuff on the floor that did not need to be there. Not vacuumed in months. Upscale of K-mart but just a little bit more on price.
  • MS
    Marcia Snook
    Oct 27, 2025
    5.0
    Great place to shop, for clothing, shoes and gifts
  • JS
    Judy Scott
    Oct 16, 2025
    1.0
    I prefer to spend my money on u.s. made clothes. I don't like throwing my money away after the first wash.
  • MG
    Monique G.
    Sep 2, 2025
    5.0
    Love shopping at Belk they have really Nice Clothes!! Just bought a Puffer Vest (Black)😍😍
  • LS
    Leslie Smith
    Aug 23, 2025
    1.0
    If I could give them a ZERO star I would. Witnessed first hand the Saturday Manager on Duty discriminate against a disability/handicap getting assistance to try on clothing. There was no sign posted about male or female. The rooms were checked to ensure no other females where in the dressing room before husband assisted me with trying on clothes. The manager came in very condescending and said if there is a male in here you need to get out! My husband went out to tell them the situation and they had ran off. We left, called and spoke to manager on duty and she said it was me, she was so proud of her accomplishments. She cared zero for her consumers that buy items to give her a paycheck. She was on a power trip and so rude and hateful. I’m beyond disgusted with her and her attitude. I would hope in the future she learns to respect people with disabilities as she will encounter several in her lifetime. I also pray she never faces a day that she would need assistance as I did.

Frequently Asked Questions About Belk

What are the hours for in-store and curbside pickup at Belk in Richmond, KY?

Belk in Richmond, KY offers in-store and curbside pickup Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

What types of products can I find at Belk department store in Richmond?

Belk offers a variety of products including men's, women's, junior's, and kids' clothing, accessories, home décor, jewelry, shoes, handbags, and beauty products.