Business Details
About
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods Store
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Richmond, KY or call us at (859) 624-9631 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
502 reviews
5 stars
265
4 stars
125
3 stars
65
2 stars
20
1 star
27
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the variety of clothing, shoes, and gifts available, though some noted a decline in selection and inventory.
Customer Service
Many reviews highlight friendly and helpful staff, although there are instances of poor management and customer service experiences.
Store Cleanliness
Feedback indicates issues with cleanliness, particularly in dressing rooms and bathrooms, with some customers expressing disgust at the conditions.
Pricing
While many customers find good deals and sales, others feel some items are overpriced or that discounts are misleading.
Shopping Experience
Overall, customers enjoy the shopping experience, citing a pleasant atmosphere and helpful employees, though some report feeling rushed during closing hours.
- TCTony Combs4 days ago3.0I say,"It was average". From clothes to house goods. One thing about this place. Floors were not cleaned. There was stuff on the floor that did not need to be there. Not vacuumed in months. Upscale of K-mart but just a little bit more on price.
- MSMarcia SnookOct 27, 20255.0Great place to shop, for clothing, shoes and gifts
- JSJudy ScottOct 16, 20251.0I prefer to spend my money on u.s. made clothes. I don't like throwing my money away after the first wash.
- MGMonique G.Sep 2, 20255.0Love shopping at Belk they have really Nice Clothes!! Just bought a Puffer Vest (Black)😍😍
- LSLeslie SmithAug 23, 20251.0If I could give them a ZERO star I would. Witnessed first hand the Saturday Manager on Duty discriminate against a disability/handicap getting assistance to try on clothing. There was no sign posted about male or female. The rooms were checked to ensure no other females where in the dressing room before husband assisted me with trying on clothes. The manager came in very condescending and said if there is a male in here you need to get out! My husband went out to tell them the situation and they had ran off. We left, called and spoke to manager on duty and she said it was me, she was so proud of her accomplishments. She cared zero for her consumers that buy items to give her a paycheck. She was on a power trip and so rude and hateful. I’m beyond disgusted with her and her attitude. I would hope in the future she learns to respect people with disabilities as she will encounter several in her lifetime. I also pray she never faces a day that she would need assistance as I did.
Frequently Asked Questions About Belk
What are the hours for in-store and curbside pickup at Belk in Richmond, KY?
Belk in Richmond, KY offers in-store and curbside pickup Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products can I find at Belk department store in Richmond?
Belk offers a variety of products including men's, women's, junior's, and kids' clothing, accessories, home décor, jewelry, shoes, handbags, and beauty products.
Which brands does Belk Richmond carry?
Belk Richmond carries brands such as Kim Rogers, Clinique, Estée Lauder, Polo Ralph Lauren, Lancome, Izod, Levi's, Columbia Sportswear, and L'OREAL among others.
What payment methods are accepted at Belk Richmond?
Belk Richmond accepts American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Is Belk Richmond wheelchair accessible?
Yes, Belk Richmond has a wheelchair accessible entrance and wheelchair accessible parking available.
Does Belk Richmond offer any discounts?
Belk Richmond offers discounts for active military personnel.
What are some nearby shopping options if I visit Belk in Richmond?
Nearby shopping options include T.J.Maxx for men's clothing, Rack Room Shoes for footwear and accessories, HomeGoods for home goods, and Justice for designer clothing.
Are there any nearby dining options around Belk Richmond?
Yes, you can enjoy meals at nearby restaurants such as Olive Garden Italian Restaurant, Panera Bread, Skyline Chili, First Watch for breakfast and brunch, and Koto Japanese Bistro for sushi.
What entertainment options are near Belk Richmond?
For entertainment, Cinemark At Richmond Centre offers cinema experiences nearby.
Where is Belk located and how can I contact them?
Belk is located at 2181 Lantern Ridge Drive, Richmond, KY 40475, USA. You can call them at (859) 624-9631 or email belk_customer_care@belk.com for assistance.