Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pikeville, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
242 reviews
5 stars
125
4 stars
53
3 stars
42
2 stars
10
1 star
12
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers noted that the store was messy and disorganized, with some reporting unsanitary conditions.
Customer Service
Feedback on staff was mixed; while some praised friendly and helpful employees, others reported rude or pushy behavior.
Product Selection
Customers expressed disappointment with the limited selection of clothing, particularly for certain sizes and styles.
Pricing
Several reviews mentioned that prices were high, even during sales, leading to a perception of poor value.
Shopping Experience
Despite some negative feedback, many customers enjoyed their shopping experience and found good deals.
- PAPamela AndersonOct 17, 20254.0I would love to see JC Pennys reopen we don’t have any places to shop for decent clothes .
- SSSGTJul 1, 20255.0When I need to buy clothes for a special occasion, I always shop there 1st. They were flooded in February and they haven't opened back up. Its now July and it doesn't look like they will be opening up any time soon
- MRMikey's RC RacesSep 22, 20215.0Great clothing store
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Pikeville, KY offer?
JCPenney in Pikeville offers a wide selection of men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Pikeville?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Pikeville offer curbside pickup and free shipping?
Yes, customers can enjoy free shipping and curbside pickup options at the Pikeville location.
What exclusive private brands are available at JCPenney Pikeville?
Exclusive private brands include Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona, providing comfortable and stylish options for the whole family.
Is the JCPenney Pikeville store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
Which payment methods are accepted at JCPenney Pikeville?
JCPenney Pikeville accepts American Express, Discover, Mastercard, Visa, and checks; debit cards are also accepted, and cash-only payments are not required.
How can customers order from JCPenney Pikeville using mobile apps?
Customers can use the JCPenney app available on the Apple App Store to shop and access coupons for convenient retail ordering.
What nearby locations can customers visit when shopping at JCPenney Pikeville?
Nearby places include Pikeville Ace Hardware and Ace Hardware for home and garden needs, Amy's Nail & Spa and Merle Norman Pikeville for beauty services, and Dairy Queen Grill & Chill for dining options.
Where can customers find banking and financial services near JCPenney Pikeville?
Nearby financial services include Community Trust Bank and Citizens National Bank, as well as Western Union for money transfer needs, making it convenient for customers to manage finances before or after shopping.
Are there any pharmacies near JCPenney Pikeville for quick access to health products?
Yes, Walgreens and Rite Aid pharmacies are located nearby for customers looking to pick up prescriptions or health and wellness products.