Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pikeville, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers noted that the store was messy and disorganized, with some reporting unsanitary conditions.
Customer Service
Feedback on staff was mixed; while some praised friendly and helpful employees, others reported rude or pushy behavior.
Product Selection
Customers expressed disappointment with the limited selection of clothing, particularly for certain sizes and styles.
Pricing
Several reviews mentioned that prices were high, even during sales, leading to a perception of poor value.
Shopping Experience
Despite some negative feedback, many customers enjoyed their shopping experience and found good deals.
PA
Pamela Anderson
Oct 17, 2025
4.0
I would love to see JC Pennys reopen we don’t have any places to shop for decent clothes .
JF
Joleta Frasure
Jul 11, 2023
5.0
Great selections and wonderful sales
AS
Ashley Smith
Feb 25, 2023
3.0
Staff was kind. Not alot of choice in plus size. Store was majorly over crowded, however it was near Christmas. Clothes here are pretty expensive but they do last