Brand Certified
JCPenney
4.2(1808 reviews)
Certified by JCPenney • Apr 26, 2026
Business Details
4803 Outer Loop Rd, Louisville, KY
40219, United States
Certified by JCPenney • Apr 26, 2026
(502) 968-3381
Certified by JCPenney • Apr 26, 2026
https://www.jcpenney.com/locations/ky/louisville/clothing-stores-louisville-ky-1704.html
Certified by JCPenney • Apr 26, 2026
About
Certified by JCPenney • Apr 26, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Louisville, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 26, 2026
Hours
Certified by JCPenney • Apr 26, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.2
1,808 reviews
5 stars
990
4 stars
447
3 stars
210
2 stars
69
1 star
92
- SHSarah HApr 12, 20261.0The women’s restroom was absolutely disgusting.
- PEP EddApr 1, 20264.0Nice selection of suits that won't break the bank
- MPMelissa PopeMar 30, 20261.0This is my absolute LAST TIME PLACING A ORDER. I CHECKED MY ORDER 3 TIMES. SAID IT WILL.BE AT MY ADDRESS. NX THING YOU KNOW I GET A CALL SAYING ITS READY FOR PICK UP, AND SOME IS SHIPPED. THAT DON'T EVEN MAKE SINCE. WHY WOULD YOU SEND SOME, AND THINK IMMA COME PICK SOME UP. NEVER AGAIN WHEN I HAD THE WHOLE ORDER SHIPPING TO MY HOUSE
- DHDADS Mechanical HVACFeb 12, 20265.0Nice pricing on the Bling. Staff nice as well.
- ASAntonia StoutamireJan 3, 20265.0Brenda in Cosmetics at Jefferson Mall is thee best!
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Louisville offer?
JCPenney in Louisville offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home decor, and beauty products. Exclusive brands include St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the store hours for JCPenney at Jefferson Mall, Louisville?
The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Louisville offer curbside pickup or online shopping options?
Yes, JCPenney offers free shipping and curbside pickup. You can also shop online via their website or the JCPenney App.
What payment methods are accepted at JCPenney Louisville?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store in Louisville wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and is open for in-store shopping.
What beauty services and products are available at the JCPenney Louisville location?
JCPenney Beauty offers skincare, makeup, and beauty deals. Additionally, inside JCPenney, you'll find Sephora and JCPenney Portraits by Lifetouch providing beauty and spa services.
What nearby stores can I visit for shoes while shopping at JCPenney in Jefferson Mall?
Nearby shoe stores include Shoe Dept. Encore, Underground By Journeys, JD Sports, Kids Foot Locker, and Champs Sports, offering a variety of footwear options to explore along with your JCPenney shopping.
Are there any nearby beauty salons or spas near JCPenney at Jefferson Mall?
Yes, nearby beauty salons and spas include Hollywood Nails, Regis Salon, Miracle Eyebrows, and The Relax Place for nail, hair, and massage services you can visit before or after shopping.
Where can I grab a coffee or a snack near JCPenney in Louisville?
Starbucks and Great American Cookies are nearby and perfect for grabbing a coffee or a sweet treat during your visit to Jefferson Mall.
How can I contact JCPenney Louisville for customer service?
You can reach JCPenney Louisville at +1 502-968-3381 or use the toll-free number +1 800-322-1189 for assistance.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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