Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Mixed reviews on customer service; some found staff friendly and helpful, while others reported being ignored or followed suspiciously.
Cleanliness
Store cleanliness is inconsistent; some customers praised the cleanliness, while others reported filthy bathrooms and disorganized clothing.
Pricing
Customers feel prices are high for the value offered, with some expecting better discounts and others finding good deals.
Product Selection
Variety of products is noted, but some customers expressed disappointment in the selection, particularly for plus sizes and trendy items.
Shopping Experience
Experiences vary widely; some enjoyed their shopping trips while others felt uncomfortable or unwelcome.
RS
Rob Shepperson
Sep 27, 2025
2.0
Very expensive for what it is.
AP
Antoya Polen
Aug 20, 2025
1.0
I experienced the worse shopping experience ever in my life! August 6th I went there to school shop for my kids. As soon as I walked through the door LP followed me around. I have never stolen anything in my life! I picked up three things, paid for them and left. I wanted to cry so bad. I wasn’t finished shopping so I went to Ross across the street and the same BLACK MALE LP FOLLOWED ME THERE. He was on my tail in Ross as well so I ended my shopping time, went to the cash register and I heard the cashier say “in her ear piece” to stand down she paid for everything. Maybe I didn’t look like I could afford to shop. I was fresh off from work. I do physical work inside a warehouse so yes I’m sure I looked crazy. I was 95 degrees outside that.
LP PLEASE DO BETTER. I’m almost ashamed to be black. I’m almost ashamed to black. No one else was followed in store. Google kids clothes near me and this store popped up. They had a sale going on too. I ended up shopping in the south side of Louisville and had a way better experience.
EE
Eben “EbenO”
Aug 14, 2025
5.0
Nice Outlet off the Highway
AJ
Albert Papazoni Jr
Aug 9, 2025
4.0
Been to several of their stores around the country, and this location is the cleanest.
HH
Hope Havener
Jul 25, 2025
2.0
I really enjoy shopping at Nordstrom and Nordstrom Rack. I tend to go to the Louisville Nordstrom Rack to make online returns and always find great buys to bring home. I'm leaving a review today because of the terrible condition the bathroom was in. It was filthy. Floors dirty and covered with trash, lavatories unflushed, no paper towels to dry your hands. Definitely not up to Nordstrom standards. No one at the front customer service desk seemed to care. One lady said "I'm not cleaning it". I've been a Nordstrom customer for over 35 years and the customer service is definitely not what it used to be. The quality of Nordstrom goods is excellent though and that will keep me coming back.
Frequently Asked Questions About Nordstrom Rack Shelbyville Road Plaza
What is Nordstrom Rack Shelbyville Road Plaza known for?
Nordstrom Rack Shelbyville Road Plaza is known for offering fashion for the whole family and home at up to 70% off, featuring the best brands and top trends from Nordstrom stores.
Where is Nordstrom Rack Shelbyville Road Plaza located?
It is located at 4600 Shelbyville Rd, Louisville, KY 40207, United States.
What are the store hours for Nordstrom Rack Shelbyville Road Plaza?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Nordstrom Rack Shelbyville Road Plaza offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at Nordstrom Rack Shelbyville Road Plaza?
They accept various payment options including Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
What types of products and services does Nordstrom Rack Shelbyville Road Plaza provide?
The store offers women's, men's, and children's apparel, shoes, handbags, jewelry, beauty and cosmetics, home goods, and baby essentials among other fashion and lifestyle products.
Are there any nearby shopping options similar to Nordstrom Rack Shelbyville Road Plaza?
Yes, nearby you can find Zoey's Fashion Outlet, Nike Factory Store, Burlington Coat Factory, and Ideal Feet for a variety of shopping options including clothing, sporting goods, and shoes.
What nearby amenities can I visit after shopping at Nordstrom Rack Shelbyville Road Plaza?
You can visit Massage Envy - St. Matthews for spa services, Great Clips for haircuts, Club Pilates for fitness, and Duck Donuts for a delicious treat.
Is there a place nearby to enjoy outdoor activities near Nordstrom Rack Shelbyville Road Plaza?
Yes, Beckley Creek Park is nearby and offers outdoor attractions and activities for visitors.
How can public transit users find Nordstrom Rack Shelbyville Road Plaza and nearby facilities?
While specific transit stations are not listed, Nordstrom Rack is in Shelbyville Road Plaza near other accessible locations like Verizon and Spectrum Store, making it convenient to combine errands or stop by after transit connections in the area.