DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide variety of shoe styles available, although some noted limited options for men's sizes and widths.
Customer Service
Feedback on customer service is mixed; while many praised friendly and helpful staff, others reported rude interactions and poor service during returns.
Pricing
Overall, customers find the prices reasonable, with many highlighting good deals and discounts, though some consider certain items overpriced.
Store Environment
The store's cleanliness and lighting received criticism, with reports of dark areas and unsanitary conditions in the bathroom.
Online Experience
Customers generally had positive experiences with online ordering and in-store pickups, noting efficiency and ease in returns.
RR
Rhonda Renfro
Nov 15, 2025
5.0
I can always find my go-to brands for "problem" feet--Vionic, Birkenstock, Ugg--at reduced prices plus special discounts! Their shoes are 100% authentic, not a lesser grade of the brand (like Clark's). Exchanges and returns are quick and smooth. Great place to find work shoes too, especially if you're on your feet a lot in your job.
ZM
Zachary Maher
Oct 13, 2025
5.0
Nikki and Josh kicked ass at helping me find a pair of shoes in less than 10 minutes, and they fit and feel great.
Good selection and great service and prices!
HH
Heymansam1
Oct 9, 2025
1.0
Ordered size 10 1/2 came in size 10 1/2 box but somebody didn’t pass high school and put a size 12 into a size 10 1/2 box
LT
Loved Taylor
Oct 3, 2025
4.0
They have a good selection of shoes
KN
Kevin Nugent
Jul 28, 2025
5.0
My go to shoe store that usually have what I'm looking for
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Louisville?
DSW Designer Shoe Warehouse offers a wide range of products including shoes, boots, handbags, and jewelry for men, women, and kids.
What are the store hours for DSW Designer Shoe Warehouse at Paddock Shops?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup services?
Yes, DSW offers in-store pickup for online orders but does not offer delivery services.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Apple Pay, Android Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse participate in any rewards program?
Yes, DSW has a free Rewards program called DSW Rewards that offers perks like rewards certificates and special offers to members.
Can I donate shoes at the DSW store in Louisville?
Yes, DSW offers shoe donation services at this location.
Is curbside pickup available at DSW Designer Shoe Warehouse?
No, curbside pickup is not offered at this location, but in-store shopping and in-store pickup are available.
What nearby stores can I visit when shopping at DSW Designer Shoe Warehouse?
Nearby stores include Williams-Sonoma, Sunglass Hut, Gymboree, J.Crew, and Jos. A. Bank, offering a variety of kitchen supplies, eyewear, children’s clothing, and fashion options.
Are there any clothing boutiques near DSW Designer Shoe Warehouse?
Yes, boutiques like francesca's, White House Black Market, and Lizard Thicket Boutique Louisville are nearby for women's clothing and accessories.
What accommodations are available near DSW Designer Shoe Warehouse for travelers?
The Hilton Garden Inn Louisville Northeast hotel is located nearby, providing convenient lodging options for visitors.