Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Louisville Bass Pro Shops location now!
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and long wait times.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock levels and availability of specific items.
Store Experience
The store atmosphere is generally appreciated, with many enjoying the layout and cleanliness, though some reported issues with checkout lines and staff availability.
Pricing Concerns
Several reviews mentioned that prices can be higher than competitors, with some customers feeling that certain items are overpriced.
KE
Karl Eastman
1 day ago
1.0
Stood in line for a 1/2 hour after checking in at the Cabelas firearms counter.
My name was number 1, so that tells you that they don't pay attention to their own counter system!!!
There was a man beside me buying a new pistol, and going through the paperwork. Two separate people (a man and a woman) both saw me and never bothered to approach me, even after making eye contact numerous times, and walking near me in andnout of the stockroom and coming out empty handed.🙄
I got sick of being ignored and bought elsewhere.
Pretty Sad Indeed since they had what I wanted right in front of me in the case.
Highly "NOT" recommended.
EE
Erica
2 days ago
5.0
Everyone was so kind and helpful here! Mike helped my husband pick out the right bow and was incredibly knowledgeable and helped us pick out the best gear and it really was a great price too. He went above and beyond helping us out. We had our toddler with us and everyone was so kind to him; definitely a kid friendly atmosphere among the staff. We will be back! :)
JA
Joseph Arbogast
Dec 27, 2025
1.0
Service at this bass pro is terrible. I went to try to sell a handgun and the gentleman that greeted me and brought me to the gun counter was very kind and courteous. We wet back to the used gun section and he told the gentleman that does the trades/sales that I was here and dropped off my handgun. The used gun sales person continued to organize his Used guns for another 20 mins before even going back to do the appraisal. After he looked at it, he continued to talk to people he knew and completely disregarded that I had been waiting there for about 30 mins. I finally said something and he just shot a number out to me. He took no initiative to make it easier on the customer, just left me in the dark until he said something. There are two that work back there, and the other one is great and I would give him a 5 start. He set the precedent on how to do business. This other guy (bald headed one with the white beard) is unsatisfactory.
JA
Jen A
Dec 18, 2025
2.0
The guy that assisted was rude and lacked basic communication skills. I had to wait about 10 minutes before he assisted me, and he didn’t even acknowledge me. Please consider hiring more professional staff.
DB
Deborah Bass
Dec 13, 2025
5.0
Today I went looking for a sale item and customer service found a floor person to help me, but found something I liked even better. Then I went to look for boots. The fishing salesperson (Dave M.) was speaking to my husband, but he took me to the boot area, and proceeded getting me two pairs I wanted to see. He continued to help in fishing area, but came back to me also. I ended up with both pairs of boots, and he made sure I got the rebate form, which I almost forgot about. Overall, it was an exceptional experience, and wish all stores had these type of caring employees.👍👏👍
What kind of outdoor gear brands does Bass Pro Shops in Louisville carry?
Bass Pro Shops in Louisville offers gear from top outdoor brands including Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, and Ascend.
What are the store hours for Bass Pro Shops in Louisville?
Bass Pro Shops Louisville is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 7 PM.
Does the Louisville Bass Pro Shops offer curbside or in-store pickup services?
Yes, the Louisville Bass Pro Shops offers both in-store pickup and curbside pickup services.
Is the Louisville Bass Pro Shops wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, parking, and restrooms.
What types of products can I find at Bass Pro Shops in Louisville?
You can find products for hunting, fishing, camping, clothing, shoes, boots for men, women, and children, as well as gun shop and boat accessories items.
What payment options are accepted at Bass Pro Shops in Louisville?
Bass Pro Shops accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Diners Club, Discover, Mastercard, Samsung Pay, Traveler's Check, and Visa.
Where is Bass Pro Shops located in Louisville?
It is located at 5100 Norton Healthcare Blvd, Louisville, KY 40241, United States.
Are there any outdoor or sporting goods stores near Bass Pro Shops Louisville?
Yes, nearby stores include Cabela's Auto and ATV, which offers outdoor gear and sporting goods, and Chacos, a shoe store.
What other related specialty stores can I visit near Bass Pro Shops Louisville?
You can visit the Bass Pro Shops and Cabela's Boating Center for boating needs and Sunglass Hut for eyewear and fashion accessories nearby.
Are there convenient services or amenities close to Bass Pro Shops for visitors?
Yes, nearby you can find Lowe's Home Improvement for home supplies and the Beef Jerky Outlet for specialty foods to enjoy on your outdoor adventures.