Went to return an online order and buy a pair of jeans. The girl in there said she couldn't return it because the tag wasnt "attached" though the order showed the shirt and the tag was in the online order bag. I walked out without the jeans which was easily 40 more than the shirt and called AE and imagine the shock when I said the girl couldn't return it. They lost a sale and I can see why noone shops there anymore. They've lost my business.
SO
S. Owens
May 22, 2023
1.0
Thanks for the lack of customer service at this location. I really appreciated the lack of assistance and decided to shop somewhere else.