Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Frankfort, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
418 reviews
5 stars
237
4 stars
99
3 stars
46
2 stars
20
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees who provided exceptional assistance.
Store Condition
Several reviews mentioned poor store conditions, including cleanliness issues, dim lighting, and a lack of maintenance in fitting rooms.
Product Selection
Customers expressed disappointment with the limited selection of clothing and sizes, particularly in men's and plus-size categories.
Pricing and Sales
While some shoppers appreciated the sales and discounts available, others felt that regular prices were not competitive.
- BHBrigid HedgesDec 12, 20252.0The sales wasn't all that an customer service wasn't good either.
- PMPaul MatthewsOct 6, 20255.0WE LOVE OUR PENNEYS AND HAVE LOVED SHOPPING THERE AND THE BRANDS THERE FOR MANY YEARS!
- LRLeRoy “Chester” ReynoldsAug 18, 20255.0Quiet & not very busy but we found what we were looking for and the staff was friendly.
- SDSanthana DrakeAug 7, 20255.0First time visiting this location. Found just what I needed on CLEARANCE.
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Frankfort, KY?
JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Frankfort?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Frankfort offer in-store shopping and curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup options for customers.
Is the JCPenney store in Frankfort wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
What payment methods are accepted at JCPenney in Frankfort?
They accept American Express, Check, Discover, MasterCard, and Visa.
Are there any beauty services or related stores near JCPenney in Frankfort?
Nearby you can find L.A. Nails (nail and beauty salon) and Sun Tan City (tanning salon and skincare).
What dining options are available near JCPenney in Frankfort?
Customers can visit Johnny Carino’s for Italian cuisine, Tropical Smoothie Cafe for healthy meals, Baskin-Robbins for desserts, and Starbucks for coffee and smoothies.
Are there entertainment options near JCPenney in Frankfort?
Yes, Franklin Square Cinema and Republic Theatres - Franklin Square Cinema offer movie entertainment close to the store.
Where is JCPenney located in Frankfort?
JCPenney is located at 1303 US Hwy 127 S Ste 306, inside Franklin Square in Frankfort, KY 40601.
Can I find other retail stores near JCPenney in Frankfort?
Yes, nearby retail options include Hibbett Sports, Staples, pOpshelf, Kay Jewelers, and Cato Fashions.