Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Florence, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,349 reviews
5 stars
684
4 stars
328
3 stars
196
2 stars
66
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding customer service, highlighting helpful and friendly staff.
Store Condition
Feedback indicated that the store is often unorganized and in need of cleaning, with some areas described as dirty or outdated.
Product Selection
Customers noted a mixed experience with product selection, mentioning both good variety and limited options, particularly for larger sizes.
Pricing and Sales
While some customers appreciated the sales and good prices, others felt that prices have increased and that coupons can be confusing.
Overall Experience
The overall shopping experience was described as positive by many, but there were significant concerns about cleanliness and organization.
- JJjdawzNov 15, 20255.0A really nice place, enjoyed the displays, the merchandise and the staff. Bargains everywhere!
- BMBeel MarsNov 5, 20252.0Low inventory, and specials on web site were nowhere to be found. Disappointing.
- MMMona McConnellOct 21, 20255.0Great customer service for a holiday!
- MMMechille MasonOct 19, 20255.0Had great sales going on.
- MSMik ScitesOct 13, 20251.02 weeks now and no mens restrooms available. Need to shop at a store that has restrooms.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Florence, KY offer?
JCPenney in Florence offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Florence, KY?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 7:00 PM.
Does JCPenney in Florence, KY offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping for customer convenience.
What payment methods are accepted at JCPenney in Florence, KY?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Are there accessibility features at JCPenney in Florence, KY?
Yes, the store has a wheelchair-accessible entrance and public restrooms available.
Which popular brands can I find at JCPenney in Florence?
You can find exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, along with national brands.
What nearby jewelry stores can I visit around JCPenney in Florence Mall?
Nearby jewelry stores include Zales, Osterman Jewelers, and Kay Jewelers, all located close to JCPenney for your convenience.
Are there other retailers nearby where I can shop for shoes besides JCPenney?
Yes, nearby shoe stores include Sneaker Lounge and Foot Locker, perfect for exploring more footwear options after visiting JCPenney.
Where can I find beauty and spa services close to JCPenney in Florence?
You can visit Sephora inside JCPenney, Devou Salon, Master Cuts, and Miracle Eyebrows nearby for a variety of beauty and spa services.
Are there dining options near JCPenney at Florence Mall?
Yes, nearby dining options include Auntie Anne’s Pretzels for snacks, Gold Star Chili for fast food, and Villa Italian Kitchen for pizza lovers.