Sunglass Hut

Reviews

• MS

  Michael Smith

  Feb 20, 2026
  5.0
  Chris was very helpful and recommended a pair I overlooked. I’m very happy with my purchase!
• TO

  Terri Owens

  Dec 27, 2025
  1.0
  I visited Sunglass Hut today to purchase a $30 gift card for my brother-in-law. I want to be clear that I explained immediately upon entering that I needed a quick in-and-out purchase and that I was not shopping for myself. I was already having a difficult day after wrangling my three young sons (ages 4, 2, and 1). I had dropped my two older children off and brought my toddler with me, who was understandably upset. When the associate began checking me out, he looked me up and down, cleared his throat, and said, “Just so we’re on the same page, nothing in this store is under $90. It’s high end.” This comment was unnecessary, inappropriate, and humiliating—especially since I had already stated I was purchasing a gift card, not sunglasses. I am a stay-at-home mom who budgets carefully. My husband works extremely hard for every dollar he earns. The way this associate spoke to me made me feel judged, dismissed, and as though I didn’t belong in the store. When I explained that Christmas in our home is focused on children and that the adult receiving the gift would be adding to it, the associate side-eyed me and continued the transaction in a cold and uncomfortable manner. While checking out, I briefly put my toddler down to retrieve my wallet. He accidentally pulled off a low-hanging sensor that appeared to be glued on and hurt his finger in the process. Instead of showing concern for an injured child, the associate said, “Oh no, that’s important,” focusing only on the sensor. I snapped it back into place with no issue. When I got back to my truck, I cried from embarrassment. No customer—especially a parent already doing their best—should ever be made to feel small, judged, or unwelcome for simply trying to purchase a gift. If my brother-in-law had not specifically requested this gift card, I would not have spent my husband’s hard-earned money at this store. I will not be returning, and I will not recommend this location. I sincerely hope management addresses this behavior, as it reflects poorly on your brand and the values you represent.
• CC

  CynthiaB

  Dec 18, 2025
  5.0
  Great glasses they even shipped to me a pair of my own glasses that I left behind!

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