Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Bowling Green, KY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
639 reviews
5 stars
325
4 stars
153
3 stars
93
2 stars
37
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff behavior; some employees are praised for helpfulness while others are criticized for rudeness and lack of engagement.
Store Conditions
Frequent complaints about the store being too hot and uncomfortable, with some mentioning cleanliness issues, particularly in the bathrooms.
Product Selection
Customers noted a lack of variety and poor selection in certain categories, particularly for younger women's clothing and trendy items.
Pricing and Deals
Many customers appreciate the sales and discounts available, although some feel prices are generally high.
- CWCarol Waddell6 days ago5.0I love the brands and sales in JC Penney. There is a good variety of women's clothing. I will be back!
- MNMark A NoyesDec 20, 20253.0This location has, in my opinion, sub-par employees. I have yet to find an employee that will go above and beyond for a customer. Considering the "higher than they should be" prices, you'd think they could invest in better air conditioning. I'm NOT anti-JCPenney! Only this location ...
- AMAndrue MealerDec 6, 20251.0Was in there about a week ago just looking at different jeans I was gonna buy. I was gonna get a size 46x32 pair of jeans that caught my eye considering I weigh 292lbs and one of the ladies at the front made a comment saying “you sure you want these? These might not fit your style” and she started laughing at me like she was crazy after I walked outta the store, won’t be coming here for a while until they personally apologize to me, whoever that young lady was that pulled off that stunt, I hope she gets fired so I can come back and actually shop for a pair of jeans I really need. Poor excuse for their pettiness.
- SAStephanie AkinDec 5, 20255.0Leaving a review of the beauty department. Shopped on Black Friday and all of the staff was friendly and nice, Laura helped me find some pretty eyeshadow and some moisturizer. The store was clean and it was easy to find the items you needed, I will definitely be back for shopping in the future
- JKJody KaryAug 21, 20255.0I was able to find shorts in size 2 for a great sale price. Finding small sizes can be difficult, thanks for stocking them. Also found nice shirts for my husband.
Frequently Asked Questions About JCPenney
What types of products does JCPenney Bowling Green offer?
JCPenney Bowling Green offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is JCPenney Bowling Green located?
JCPenney is located at 2625 Scottsville Rd, Ste 40, Bowling Green, KY 42104 inside Greenwood Mall.
What are the store hours for JCPenney Bowling Green?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Bowling Green offer curbside pickup and in-store shopping?
Yes, JCPenney Bowling Green offers both curbside pickup and in-store shopping options.
What brands are available at JCPenney Bowling Green?
You can find national brands and exclusive private brands such as Liz Claiborne, St. John's Bay, Arizona, and Okie Dokie at this location.
What payment methods are accepted at JCPenney Bowling Green?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a JCPenney app to shop online and find deals?
Yes, the JCPenney app allows you to shop and find coupons. It is available on the Apple App Store.
Which nearby stores can I visit for additional shopping in the Greenwood Mall area?
Nearby stores include Victoria's Secret for lingerie and women's clothing, Hollister Co. for men's and women's apparel, and Finish Line for shoes and sportswear.
What entertainment options are near JCPenney Bowling Green?
Chuck E. Cheese, offering pizza and arcade games, is nearby for family fun after shopping at JCPenney.
Are there beauty and spa services near JCPenney Bowling Green?
Yes, nearby beauty options include Ulta Beauty, Benefit Cosmetics BrowBar, and Neel Thredz Spa for hair and beauty treatments.