Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Wichita, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,928 reviews
5 stars
968
4 stars
506
3 stars
278
2 stars
84
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported poor communication and long wait times.
Product Availability
Customers expressed frustration over limited stock and missing items, particularly in clothing and jewelry.
Store Condition
Feedback indicated that the store was sometimes disorganized and messy, impacting the shopping experience.
Sales and Discounts
Many customers appreciated the sales and discounts available, noting good prices on various products.
Photography Services
Positive feedback on photography services, with customers praising the quality and professionalism of the photographers.
- KPKristi ParryNov 5, 20255.0Yes they are open!!!!
- MHMary hrzOct 8, 20251.0Worst place to buy jewelry and terrible customer service my husband got me a ring for my birthday on the 11 the girl say 2-3 wks to get re-size , we call 3 wks later sep 21 and the guy said it’s not ready give it another week . So we called today October 8 and the girl said is not ready they just received it on the 23 and now she said it takes 4 to 6 weeks to come in worst place to buy jewelry and have them re-size and terrible customer service need to work on there communication
- HHhienOct 1, 20255.0I found what I wanted with ease.
- RTRice ToddSep 28, 20251.0I understand why this is going out of businesses, u get the run around at the registers,
- LLLiaHarveybpu LiaHarveybpuSep 27, 20255.0Free samples are a nice touch.
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Wichita offer?
JCPenney in Wichita offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the store hours for JCPenney at Towne East Square in Wichita?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Wichita offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options at the Wichita location.
What payment options are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa. They do not require cash only and accept debit cards as well.
Is JCPenney accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and has public restrooms available.
Can customers find beauty products and services at JCPenney in Wichita?
Yes, the store features JCPenney Beauty for skincare, makeup, and beauty deals, including a Sephora inside JCPenney and The Salon with JCPenney Towne East for hair and beauty services.
What nearby clothing stores could visitors check out along with JCPenney?
Nearby clothing stores include Maurices for women's clothing, Justice for children's clothing, Space Station offering shoes and apparel, and The Children's Place for kids' apparel.
Are there any nearby dining options around JCPenney in Towne East Square?
Yes, visitors can enjoy meals at nearby restaurants such as Noodles & Company, offering noodles and salads.
Where can customers get tailoring and alteration services close to JCPenney?
Customers can visit Lexi Same Day Alterations nearby for tailoring services and Legends Barber for barber and cosmetology services.
How can visitors use nearby transit or landmarks to find JCPenney at Towne East Square?
Towne East Square is a prominent shopping mall in Wichita where JCPenney is located, near stores like Best Buy Mobile and Coach, making it easy for visitors to navigate and find the department store.