Your locally owned since 1980, luggage and travel store. Specializing in great customer service, expert luggage repair, free monogramming and the best selection of luggage, briefcases, handbags, travel accessories, toys, gifts, writing instruments and leather goods in Kansas City. Your one stop shop.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.