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Brand Certified

JCPenney

4.1
(450 reviews)

Business Details

202 E Centennial Dr, Pittsburg, KS
66762, United States
(620) 231-2300

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburg, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
202 E Centennial Dr, Pittsburg, KS
66762, United States

Hours

Reviews

4.1
450 reviews
5 stars
218
4 stars
120
3 stars
74
2 stars
16
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were reported as rude or unresponsive.

Store Cleanliness

The store is generally noted to be clean and organized, contributing positively to the shopping experience.

Product Selection

Customers expressed disappointment with the limited selection in certain departments, particularly for men's and juniors' clothing.

Pricing

Prices are viewed as high by some customers, though many appreciate the sales and discounts available.
  • CM
    Chloie Miles
    Nov 10, 2025
    1.0
    All of the jewelry counter associates besides one are HORRIBLE. I said A curse word not aimed at her. I SAID send the one off and I would come back for my other one and just exchange it because their jewelry is a joke. She tried to tell me I couldn’t even though it was just purchased two days ago. Then used the excuse because I didn’t Have the receipt but I really do. If Melanie comes just walk away
  • SM
    S M (Mamabear)
    Nov 6, 2025
    4.0
    Terrible service. Walked thru whole store hollering hello because I couldn’t find anyone and no one answered. So then I called the phone number, no answer. Very disappointed! Don’t even deserve one star! Update: while I was in the moment of disappointment unable to find someone, I gave a one star review initially. However, a very kind woman, Lesta, apologized for the inconvenience, and took excellent care of me the rest of the shopping experience. Thank you Lesta for hearing my concern and being so helpful!
  • TH
    Tony Hawn
    Sep 25, 2021
    3.0
    They have no shoes for men and very little for ladies. Also it looks like old inventory.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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