Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburg, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported difficulties in getting assistance and rude behavior from employees.
Store Cleanliness
Many customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Product Selection
Customers expressed dissatisfaction with the limited selection of certain items, particularly in the juniors and men's departments, while others enjoyed the variety available.
Pricing
Opinions on pricing varied; some found the prices reasonable, especially during sales, while others considered them high for the quality offered.
Shopping Experience
Overall shopping experiences were mixed, with some customers enjoying their visits and finding great deals, while others reported issues with store conditions, such as heat and poor inventory management.
CM
Chloie Miles
Nov 10, 2025
1.0
All of the jewelry counter associates besides one are HORRIBLE. I said A curse word not aimed at her. I SAID send the one off and I would come back for my other one and just exchange it because their jewelry is a joke. She tried to tell me I couldn’t even though it was just purchased two days ago. Then used the excuse because I didn’t Have the receipt but I really do. If Melanie comes just walk away
SM
S M (Mamabear)
Nov 6, 2025
4.0
Terrible service. Walked thru whole store hollering hello because I couldn’t find anyone and no one answered. So then I called the phone number, no answer. Very disappointed! Don’t even deserve one star!
Update: while I was in the moment of disappointment unable to find someone, I gave a one star review initially. However, a very kind woman, Lesta, apologized for the inconvenience, and took excellent care of me the rest of the shopping experience. Thank you Lesta for hearing my concern and being so helpful!
MH
Mary Van houten
Aug 15, 2025
5.0
Customer service is really great the only bad thing is it is hard to contact someone when you call.
TC
Theodore Cook
Jun 13, 2025
5.0
Very friendly clerks. I even found two pairs of pants that fit
(my wife found two more that I didn't need).
DH
Donna Hendy
Jun 2, 2025
5.0
Truly pleased with staff at your Pittysburg, Ks branch. Older ladies are especially helpful in the jewellery section and as cashiers. Wonderful selection in Pink Ticket items. My favourite clothes store
What are the store hours for JCPenney in Pittsburg, KS?
The JCPenney store in Pittsburg is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is JCPenney located in Pittsburg, KS?
JCPenney is located at 202 E Centennial Dr, inside the Meadowbrook Mall in Pittsburg, KS 66762.
What types of products does JCPenney offer at this location?
JCPenney offers a wide selection of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney in Pittsburg offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney Pittsburg?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney store in Pittsburg wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Can I shop at JCPenney online or via an app?
Yes, you can shop online through their website or using the JCPenney App available on the Apple App Store.
What nearby places can I visit before or after shopping at JCPenney in Meadowbrook Mall?
Nearby places include Fashion Nails for beauty services, GNC for health supplements, and Pittsburg 8 Movie Theater for entertainment. These convenient locations enhance your shopping and leisure experience at Meadowbrook Mall.
Are there dining options close to JCPenney at Meadowbrook Mall?
Yes, nearby dining options include The Mall Deli and Cafe Del Rio, offering a variety of American and Tex-Mex cuisine to enjoy before or after your shopping trip.
What other retail stores are available near JCPenney in Meadowbrook Mall?
Nearby retail stores include Gordmans, Buckle, Maurices, and Claire's, providing a range of shopping options from clothing to accessories.