JCPenney

4.1
452 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburg, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
202 E Centennial Dr, Pittsburg, KS
66762, United States

Hours

Reviews

4.1
452 reviews
5 stars
220
4 stars
120
3 stars
74
2 stars
16
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported difficulties in getting assistance and rude behavior from employees.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.

Product Selection

Customers expressed dissatisfaction with the limited selection of certain items, particularly in the juniors and men's departments, while others enjoyed the variety available.

Pricing

Opinions on pricing varied; some found the prices reasonable, especially during sales, while others considered them high for the quality offered.

Shopping Experience

Overall shopping experiences were mixed, with some customers enjoying their visits and finding great deals, while others reported issues with store conditions, such as heat and poor inventory management.
  • CM
    Chloie Miles
    Nov 10, 2025
    1.0
    All of the jewelry counter associates besides one are HORRIBLE. I said A curse word not aimed at her. I SAID send the one off and I would come back for my other one and just exchange it because their jewelry is a joke. She tried to tell me I couldn’t even though it was just purchased two days ago. Then used the excuse because I didn’t Have the receipt but I really do. If Melanie comes just walk away
  • SM
    S M (Mamabear)
    Nov 6, 2025
    4.0
    Terrible service. Walked thru whole store hollering hello because I couldn’t find anyone and no one answered. So then I called the phone number, no answer. Very disappointed! Don’t even deserve one star! Update: while I was in the moment of disappointment unable to find someone, I gave a one star review initially. However, a very kind woman, Lesta, apologized for the inconvenience, and took excellent care of me the rest of the shopping experience. Thank you Lesta for hearing my concern and being so helpful!
  • MH
    Mary Van houten
    Aug 15, 2025
    5.0
    Customer service is really great the only bad thing is it is hard to contact someone when you call.
  • TC
    Theodore Cook
    Jun 13, 2025
    5.0
    Very friendly clerks. I even found two pairs of pants that fit (my wife found two more that I didn't need).
  • DH
    Donna Hendy
    Jun 2, 2025
    5.0
    Truly pleased with staff at your Pittysburg, Ks branch. Older ladies are especially helpful in the jewellery section and as cashiers. Wonderful selection in Pink Ticket items. My favourite clothes store

Frequently Asked Questions About JCPenney

What are the store hours for JCPenney in Pittsburg, KS?

The JCPenney store in Pittsburg is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Where is JCPenney located in Pittsburg, KS?

JCPenney is located at 202 E Centennial Dr, inside the Meadowbrook Mall in Pittsburg, KS 66762.