JCPenney

4.1
451 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pittsburg, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
202 E Centennial Dr, Pittsburg, KS
66762, United States

Hours

Reviews

4.1
451 reviews
5 stars
219
4 stars
120
3 stars
74
2 stars
16
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were reported as rude or unresponsive.

Store Cleanliness

The store is generally noted to be clean and organized, contributing positively to the shopping experience.

Product Selection

Customers expressed disappointment with the limited selection in certain departments, particularly for men's and juniors' clothing.

Pricing

Prices are viewed as high by some customers, though many appreciate the sales and discounts available.
  • CM
    Chloie Miles
    Nov 10, 2025
    1.0
    All of the jewelry counter associates besides one are HORRIBLE. I said A curse word not aimed at her. I SAID send the one off and I would come back for my other one and just exchange it because their jewelry is a joke. She tried to tell me I couldn’t even though it was just purchased two days ago. Then used the excuse because I didn’t Have the receipt but I really do. If Melanie comes just walk away
  • SM
    S M (Mamabear)
    Nov 6, 2025
    4.0
    Terrible service. Walked thru whole store hollering hello because I couldn’t find anyone and no one answered. So then I called the phone number, no answer. Very disappointed! Don’t even deserve one star! Update: while I was in the moment of disappointment unable to find someone, I gave a one star review initially. However, a very kind woman, Lesta, apologized for the inconvenience, and took excellent care of me the rest of the shopping experience. Thank you Lesta for hearing my concern and being so helpful!
  • MH
    Mary Van houten
    Aug 15, 2025
    5.0
    Customer service is really great the only bad thing is it is hard to contact someone when you call.
  • TH
    Tony Hawn
    Sep 25, 2021
    3.0
    They have no shoes for men and very little for ladies. Also it looks like old inventory.
  • LW
    Lorrie Willey
    Dec 29, 2018
    4.0
    Not much of a selection of clothing. Other than that it is a nice atmosphere

Frequently Asked Questions About JCPenney

What are the store hours for JCPenney in Pittsburg, KS?

The JCPenney store in Pittsburg is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Where is JCPenney located in Pittsburg, KS?

JCPenney is located at 202 E Centennial Dr, inside the Meadowbrook Mall in Pittsburg, KS 66762.