Shane Co.

4.7
981 reviews

About

Jewelry StoreShane Co.
At Shane Co., we’re Kansas City's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Shane Co.
7300 W 135th St, Overland Park, KS
66223, United States

Hours

Reviews

4.7
981 reviews
5 stars
879
4 stars
44
3 stars
8
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of Tera, Mike, and Abby for their exceptional service.

Sales Pressure

Some customers expressed dissatisfaction with aggressive sales tactics, particularly regarding financing options, feeling pressured despite stating their preference for cash payments.

Product Quality

Customers consistently highlighted the high quality of jewelry and the variety of options available, often mentioning satisfaction with their purchases.

Positive Experiences

Numerous reviews reflected enjoyable shopping experiences, with customers feeling valued and appreciated, leading to repeat visits and recommendations.
  • AL
    Angie Larson
    Jan 3, 2026
    5.0
    I wanted to come on here to specifically give an awesome review about Jeanny at the Overland Park location. I went in for a routine ring cleaning. She immediately noticed that my bands were misaligned when put together, needed to be tightened, and noticed that the platinum band had warped when it shouldn’t have been. She was the first employee to recommend sizing down 0.25 to prevent the band from warping again in the future. It’s happened at least twice since the purchase, so I’m excited to see if her idea works to prevent it going forward! We didn’t end up purchasing anything else, but wanted to give her a shoutout because she took the time to help us when she could’ve been making a sale elsewhere in the store. We had a great customer experience with her and happy we purchased my wedding ring through Shaneco!
  • HL
    Haili Leiker
    Dec 31, 2025
    5.0
    Tera did such a great job! We came in trying to find a unique style & she was so patient and helpful! Couldn’t have asked for a better experience!
  • KH
    Kayla H
    Dec 24, 2025
    5.0
    My husband and I visited Shane Co to purchase a new wedding set after 17 years of marriage (as an early Christmas gift). I really wasn’t sure what I wanted and had never designed a ring before, but everyone was kind and patient. It was our first time shopping at Shane Co but it definitely won’t be the last! The hospitality and customer service is unmatched.
  • MQ
    Michael Quinnett
    Dec 21, 2025
    1.0
    Would not take no for answer in the worst way. Made it clear from the start I was wanting to pay for a ring with cash and the sales woman would not stop pushing financing as an option to the point she asked if I would like to see what my monthly payment would be with money I had liquid to put down at the time. I obliged her not knowing that she had signed me up for a credit card which she never mentioned leading up to the event and continued to push me to buy buy buy today despite my communication. Not illegal, but slimy as hell. Like dealing with car salesmen. Do not recommend.
  • AJ
    ashley jones
    Dec 20, 2025
    5.0
    Tera was wonderful and so patient with us! We have worked with her in the past and everytime she is such a pleasure!! Thank you for making this experience special.

Frequently Asked Questions About Shane Co.

What types of jewelry does Shane Co. offer?

Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.

What are the store hours for Shane Co. in Overland Park, KS?

The store is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. Holiday hours vary; the store is closed on November 27, 2025, and December 25, 2025.