Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Oak Park Mall. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Jennifer and Catalina for their exceptional service.
Store Environment
The store is noted for being clean, spacious, and well-organized, contributing to a pleasant shopping experience.
Product Quality
Customers appreciate the quality of merchandise, although some find prices to be on the higher side.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding inconsistent customer service and experiences of profiling.
TW
Tori Wiley
6 days ago
1.0
Not alot of assistance or acknowledgement when I walked in. Whoever manages this location, should really teach their employees how to provide great maybe even decent customer service. I have a background in sales and management and can confidently say it starts with management and how they train. Places like this prove that customer service is going downhill. Shop elsewhere or online!
MW
m weston
Jan 3, 2026
4.0
Expensive but fun to look… and try to find something.
AR
Anthony Daniel Jacobson Rivero
Jan 2, 2026
5.0
One of the best department stores in the Kansas City/Overland Park metropolitan area.
SL
Summer Lyon
Dec 31, 2025
5.0
The three ladies working in the jewelry/handbag department on 12/30 made my night, they were absolutely wonderful. Dariya was my main sales associate and she did not make me feel rushed at all, but made sure I knew she was there if I needed assistance through my experience. As someone who’s been in the service industry for a decade now, I could really tell they understand and love the work they do, as well as value guests. Outstanding job.
Frequently Asked Questions About Nordstrom Oak Park Mall
What types of clothing does Nordstrom Oak Park Mall offer?
Nordstrom Oak Park Mall offers a wide selection of men's, women's, and children's clothing, including designer apparel and accessories.
Does Nordstrom Oak Park Mall provide beauty and cosmetic products?
Yes, the store carries top-brand beauty products, makeup, and fragrances, including designer cosmetics and perfumes.
What personalized services are available at Nordstrom Oak Park Mall?
The store provides personalized styling and alteration services to enhance your shopping experience.
What are the regular business hours of Nordstrom Oak Park Mall?
Nordstrom Oak Park Mall is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any special holiday hours for Nordstrom Oak Park Mall?
Yes, on specific holidays such as December 25, the store is closed, and on other dates, hours vary, for example, from 9:00 AM to 9:00 PM on some days during December.
Does Nordstrom Oak Park Mall offer curbside pickup and in-store pickup?
Yes, the store offers both curbside pickup and in-store pickup services for customer convenience.
What payment options does Nordstrom Oak Park Mall accept?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Can I get gift packaging services at Nordstrom Oak Park Mall?
Yes, gift packaging and gift box services are available to make your shopping experience easier.
What nearby places can I visit for dining before or after shopping at Nordstrom Oak Park Mall?
You can visit nearby places such as Marketplace Cafe, Ebar, and Cafe Nordstrom for dining options before or after your shopping trip.
Are there beauty or cosmetic stores near Nordstrom Oak Park Mall that I might also want to visit?
Yes, nearby you will find Bath & Body Works and Charlotte Tilbury - Nordstrom Oak Park for additional beauty and cosmetic supplies.
Where can I find alteration services in or near Nordstrom Oak Park Mall?
Alterations are available at Alterations at Nordstrom within the mall for your clothing adjustment needs.