Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Overland Park, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
611 reviews
5 stars
291
4 stars
172
3 stars
78
2 stars
26
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Inventory Issues
Frequent complaints about low stock levels and poor selection across various departments.
Pricing Confusion
Customers expressed frustration over pricing discrepancies and unclear promotions.
Store Condition
Several reviews mentioned the store's cleanliness and organization as needing improvement.
Positive Experiences
Despite negative feedback, some customers praised helpful staff and good deals.
- JJJayNov 8, 20255.0Wish they had the craft medallions for the kids
- MRMichael RodriguezNov 5, 20251.0Visited today at 12:30 approximately on my lunch break to exchange a size SMALL for a MEDIUM in stafford white t shirts. I ordered them from the app a few days ago and it took 30 minutes for them to “pick” my order. After realizing today I had the wrong size I went to exchange and was told by some woman in a hijab that they can’t process my return or exchange the goods. I’ve worked retail management and that seemed very odd to me. She also claimed JCPENNEY does not price match their OWN website which was her excuse for denying service. Absolutely insane you can’t exchange unopened goods for a different size in a store like JCPENNEY. I’ve visited this store all my life and NEVER had this issue. I will be escalating this issue to the appropriate hierarchy. I’ve already sent an email to corporate since you can’t call and get a live person.
- DCDinesh reddy chSep 17, 20251.0This place is a scam The manager and cashier both involved in this or they literally have no knowledge on what to inform a customer when making them signup to something so serious Bought clothes here and upon checking out at cashier Cashier mentions u can get 35% discount if we can provide details including ssn phone no and email id. I was Wondering why they needed my ssn when no shopping mall ever asks for ur ssn. Believing such a big store won’t scam you I gave my socials and my personal details in five minutes cashier mentions u are declined for a Jc Pennie’s credit card like WHAT ??? who applied for a credit card here and why did they run my credit check for credit card without my consent Upon asking cashier she mentions “ oh I thought u know it’s for credit card “ Shame on this people working there who are trying to scam and make as many members as they can to apply for their credit card without people’s consent my credit score got a hit now because of this irresponsible cashier When I reached out to manager “ please don’t expect apology from this manager at this store” She would question you by saying “ u should be aware u are applying for jc Pennie’s credit card, she mentions it’s on the payment screen that you are applying for credit card which was never mentioned on the tiny screen and that’s a lie. Worst customer service and literally a scam going on here. Please be aware before giving any personal details here not going back here ever again.
- NWNita WilsonAug 21, 20255.0Cool
- IIibennett63Jul 25, 20255.0You can get help from associates, great styles, and great prices!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Overland Park offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney in Overland Park?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Overland Park?
JCPenney is located at 6901 W 135th St, Corbin Park, Overland Park, KS 66223.
Does JCPenney in Overland Park offer curbside pickup and free shipping?
Yes, free shipping and curbside pickup are available at this location.
What payment methods are accepted at JCPenney Overland Park?
They accept American Express, check, Discover, Mastercard, and Visa.
Is JCPenney in Overland Park wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What exclusive clothing brands can I find at JCPenney Overland Park?
You can find exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this store.
Are there any beauty and spa salons near JCPenney Overland Park?
Yes, nearby beauty salons include Another Hairaholic, Alden Salon, Hair.By_KimberlyV, KC Blonde Collective, and many others for a variety of beauty and spa services.
Where can I find a gym or fitness center near JCPenney Overland Park?
Fusion Fitness is a nearby gym located close to JCPenney for your fitness needs.
What other shopping options are available near JCPenney in Corbin Park?
Nearby you can find Visionary Jewelers Custom Design & Diamonds for jewelry, Bassett Home Furnishings for home decor, and Investor, Land Development, Management shopping center for additional retail options.