Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Oak Park brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
772 reviews
5 stars
612
4 stars
104
3 stars
29
2 stars
14
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and attentive, enhancing their shopping experience.
Product Selection
The store offers a good selection of LEGO sets, though some customers expressed a desire for more variety in certain areas.
Customer Experience
Many reviews highlighted exceptional customer service, with staff going above and beyond to assist customers and create a fun atmosphere.
Pricing Concerns
Several customers noted that LEGO products can be expensive, but acknowledged this is typical for the brand.
- JGJedidiah Graham6 days ago5.0The customer service was top notch
- DDDrew DeeringJan 3, 20265.0Great! Good selection, helpful employees.
- JKJustin KorverDec 29, 20255.0Very friendly staff! They took time to speak with our children and listen to them talk about the legos they were looking for. Nice selection of legos and kept the shelves stocked. Kids were making mini figs and the staff went above and beyond to help the kids make the mini figs.
- JPJohn PooleDec 27, 20254.0The selection was good, the staff was nice. I think they could have had a little more variety in the product. Overall it is a good place.
- LBLizzie BocanegraDec 22, 20255.0Will was beyond amazing and truly made my shopping experience exceptional. His customer service was incredibly attentive, genuinely kind, and always one step ahead in making sure everything was perfect. He took the time to listen and helped with any questions. His positive attitude, professionalism, and kindness are exactly what outstanding customer service should look like. Will is an absolute asset to your team and 100% deserves a raise and recognition for his incredible work. There needs to be more outstanding people like Will. Will gets the job done.
Frequently Asked Questions About The LEGO® Store Oak Park
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I join the LEGO VIP Program at The LEGO® Store Oak Park?
You can join the LEGO® VIP Program by visiting the store and asking a Brick Specialist to sign you up. After signing up in-store, you'll receive a welcome email with instructions to complete your registration and access your digital VIP card.
What is the process to redeem VIP Points at The LEGO® Store Oak Park?
After earning VIP Points, visit your VIP account on LEGO.com to redeem a voucher for use either online or in-store at The LEGO® Store Oak Park.
Does The LEGO® Store Oak Park offer price matching with other retailers?
No, price matching is not offered as the store and LEGO® Shop may have different promotions and discounts, ensuring fair and consistent pricing.
What should I do if my LEGO set is missing or has lost pieces?
Visit The LEGO® Store Oak Park to check the Pick-A-Brick wall for pieces or request a free replacement shipped to your door by visiting LEGO.com under 'Help' and then 'Replacement Parts'.
Is there an entry fee to visit The LEGO® Store Oak Park?
No, all LEGO® Stores, including the Oak Park location, are free to enter.
Can I buy individual LEGO bricks at The LEGO® Store Oak Park?
Yes, you can buy individual pieces at the Pick-a-Brick wall, which changes frequently, so stop by to see new selections!
How do I check if a specific LEGO set is in stock at The LEGO® Store Oak Park?
Check availability by visiting LEGO.com, searching for the set, and clicking ‘Check Store Stock’ for this location or call the store for assistance.
Are LEGO® Gift Cards available at The LEGO® Store Oak Park?
Yes, you can purchase LEGO® Gift Cards in store or online at LEGO.com, available in any amount up to $500.
What nearby dining options are available near The LEGO® Store Oak Park?
Charleys Cheesesteaks, a cheesesteak and sandwich restaurant, is nearby and perfect for a quick meal before or after your store visit.
What nearby stores complement a visit to The LEGO® Store Oak Park?
Nearby shops like Build A Bear Workshop and the Disney Store are great places to continue your toy shopping experience after visiting The LEGO® Store Oak Park.
Are there nearby places for refreshments near The LEGO® Store Oak Park?
BubbleConeZ and Häagen-Dazs ice cream shops nearby offer sweet treats to enjoy during your visit to the mall where The LEGO® Store Oak Park is located.