Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.
Product Selection
The store offers a wide variety of shoes, but many customers expressed frustration over limited sizes and availability, particularly for women's larger sizes.
Cleanliness
Several reviews noted cleanliness issues, particularly in the bathrooms and entry areas, detracting from the shopping experience.
Pricing
Customers found prices to be on the higher side compared to other stores, although many appreciated the deals and clearance options available.
Store Organization
The store is generally well-organized, but some customers experienced issues with inventory management and order fulfillment.
TK
Tommy Kreisler
Dec 14, 2025
1.0
Visited today 12/14. I asked for help and neither employe could be bothered helping find shoes. Totally rude.
TG
Tereasa Gilmore
Mar 21, 2019
5.0
Best selection.
DS
David Shayani
Mar 30, 2014
5.0
Bought a couple pair of shoes here a while ago and enjoyed my experience!
What are the current business hours at the DSW Designer Shoe Warehouse in Lenexa?
Currently, the DSW location is closed as it is relocating to a new address; no regular business hours are available.
Where is the new location of DSW Designer Shoe Warehouse in Lenexa?
DSW is relocating to 11880 W 95th Street in Lenexa, KS.
Which nearby places can customers visit before or after shopping at DSW?
Customers can visit nearby places such as Prairie Point Quilt and Fabric Shop for arts and crafts, Planet Fitness for a workout, or Social Suppers restaurant for dining.
Are there any nearby transportation services to help customers reach DSW Designer Shoe Warehouse?
Yes, Myers Transportation offers limo services nearby, and Enterprise Rent-A-Car provides car rentals to help customers reach DSW.
What nearby stores offer related shopping experiences to DSW customers?
Near DSW, customers can find Best Buy for electronics, O'Reilly Auto Parts for automotive supplies, and Ditto for women's clothing and thrift shopping.