Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
Thank you, Robert! Robert helped me with an over-the-phone order. He was so kind and helpful and made it possible for me to get the perfect Alonzo coat in my size and color. Thanks Robert!!
SA
Sima A
Nov 26, 2025
5.0
I had a fantastic experience shopping here! In and out in under 30 minutes. Gretchen was outstanding and helped me find the perfect jeans, and even a belt and dress. I avoid shopping for jeans like the plague, but she made my entire shopping visit so seamless! I already can’t wait until the next time I return!
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Julia Nixon
Apr 14, 2021
5.0
Would like to get a shout out to the assistant store manager, Rebecca. I had a difficult return and she handled it with patience, poise, and such kindness. I was having a rough day at work and really appreciated your outstanding customer service, Madewell... 10/10 hire!
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Elizabeth Przybylski
Sep 7, 2019
2.0
Selection was disappointing, but even worse was that I was ignored by the employees.
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Krista Schwendinger
Apr 14, 2017
5.0
The sales girls greeted me when I walked in and asked if there was anything they could help with. I liked that they didn't follow me around or hand me things while in the dressing room but offered help when I asked.