Aerie & OFFLINE

Reviews

• MG

  Melody Ghavami

  3 days ago
  1.0
  Came in to exchange an unworn/unused item for a different size. The flimsy tag had fallen off my item when I tried on. The small T piece of the plastic tag that holds it on the item had half pop off and it was very obvious the tags had not been cut. The company refuses returns of any items with tags removed. This is disappointing and feels very scammy. Too many other places to shop than to waste money here where staff are rude and policies are scams.
• HB

  H B

  Apr 13, 2025
  2.0
  Stores had dust on top of dressing room doors and light fixtures. Girls in dressing room glare and act like a parent shouldn’t help her tween daughter check sizes. Won’t be back.
• KS

  Kathryn S

  Dec 2, 2022
  3.0
  I'm going to go ahead and give this a 3 because I was in the store 2 different times within a week. The very first time I'd ever been in the store was the best experience ever and I would give the store and the employees from that day a definite 5. The second time I was in the store that week it was the complete opposite and if I could give zero Stars I would staff was rude unhelpful and not friendly at all not sure if I will ever go back.
• FS

  Felicia Sesia

  Sep 30, 2021
  5.0
  I didn't find what I was looking for but the staff was extremely helpful. Large selection and very organized. Definitely going back!