Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kansas City, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,120 reviews
5 stars
613
4 stars
268
3 stars
129
2 stars
43
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unprofessional.
Product Selection
Customers expressed dissatisfaction with the selection of women's clothing and men's big & tall options, while others appreciated the variety in other departments.
Store Cleanliness
The store is generally reported as clean, with many customers noting a pleasant shopping environment.
Sales and Pricing
Customers frequently mentioned good sales and deals, although some felt that prices were high without discounts.
- EFEiffelwoman Retired and Fabulous6 days ago4.0Returned christmas present got a nice sweatshirt
- CCcountrygirlswag961Sep 22, 20255.0Brought my daughter here last night to find shoes because I have a Formal event approaching. Asked someone if we could see if my card was still active or if I had to get another one. And the girl helping us was in beauty. Diana was SO sweet and helpful. My daughter is 4 and she loved getting to smell all the perfumes. And even got to do a make over. Diana is seriously one of the best employees. And Liz the manager was super helpful to when taking a payment. The new card readers are a pain. But she got me taken care of! Diana even helped me match my skin tone and shades. Which is very appreciated since I dont know how to do make up 😂 she was so sweet and talked me through everything seriously 100% love her.
- SWScott WingAug 18, 20255.0Nice clean place great employee's
- MGMelissa GerberJul 23, 20255.0Love this location! The management and staff are so kind and helpful! They have so many selections and sales!
- LKLinda KuhnhoffDec 24, 20213.0Pleasant shopping experience, but if it's not on sale they're a bit pricey.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Kansas City, KS?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Legends at Village West?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup for online orders?
Yes, JCPenney provides curbside pickup as well as free shipping options for online orders.
What payment methods are accepted at JCPenney Kansas City?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is JCPenney accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Where is JCPenney located in Kansas City, KS?
JCPenney is located at 10904 Stadium Pkwy, Legends at Village West, Kansas City, KS 66111.
What nearby stores can I visit for additional shopping options close to JCPenney?
Nearby stores include Sephora inside JCPenney for beauty products, Payless ShoeSource for footwear, and Target Store KC-Speedway for groceries and mobile phones.
Are there dining options near JCPenney at Legends at Village West?
Yes, nearby dining options include Pizza Hut Express, Popeyes Louisiana Kitchen, Arby’s, La Fuente Mexican Street Food, Taco Bueno, 7-Eleven, and Subway.
Can I find banking and ATM services near JCPenney?
Yes, nearby financial services include U.S. Bank, Security Bank of Kansas City, First State Bank & Trust, The Exchange Network ATM, LibertyX Bitcoin ATM, and Western Union.
Does JCPenney have an official app for shopping and coupons?
Yes, JCPenney has an official app available on the Apple App Store that offers shopping convenience and coupons.