JCPenney

3.9
280 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hays, KS location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2918 Vine St, Hays, KS
67601, United States

Hours

Reviews

3.9
280 reviews
5 stars
115
4 stars
87
3 stars
43
2 stars
16
1 star
19

What are people saying?

AI-generated from recent customer reviews

Store Layout

Customers found the store crowded and difficult to navigate due to narrow aisles and excessive merchandise.

Customer Service

Feedback on staff was mixed; while some praised friendly and helpful employees, others reported rude service and lack of assistance.

Product Selection

Many customers expressed disappointment with the limited selection of clothing, particularly for specific sizes and styles.

Pricing

Several reviews mentioned that prices were high compared to other retailers, although some appreciated the sales and discounts available.

Salon Experience

The salon received both positive and negative feedback, with some customers praising specific stylists while others reported poor service.
  • DS
    Douglas Storie
    Dec 28, 2025
    3.0
    Crowded because of how store is set up. Need less racks of clothing blocking aisles
  • BT
    Bette Thiele
    Dec 28, 2025
    1.0
    This is the second time that we have gotten home to find out they had NOT removed the security button on clothes. We live an hour and a half from Hayes so this is a big deal to have to go back and have this removed.
  • SL
    Saraphine Leo
    Sep 8, 2025
    1.0
    Do not go to the salon, this is only second time I've been here and the work is terrible I can barely express the fact that they don't know how to even blow dry hair. I do a better job at my home while I'm rushing. Not to mention the fact that she didn't even wash my hair completely. I even mentioned that the back of my head wasn't wet. I left with frizzy hair that still slightly damp. The manager was also very defensive. Just as a reference point I have worked in salons for 20 years and I've never had this experience. I don't think they check the "stylists" work before hiring them, or they don't care or maybe both. And on top of everything it was 42.00 and they charge more to use a flat iron. Lol the audacity.
  • SB
    Shalin Brogan
    Aug 26, 2025
    5.0
    Janina is such a great mc penny member making it easy to shop and come back. Thank you !!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Hays, KS offer?

JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Hays, KS?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.