Bella Luna found its home at 1013 Main Street in the refreshed yet charming Downtown Hays, Kansas in June of 2010. Our mission: to help you find the items that best fit you and your needs! Alongside that, we pride ourselves in consistently bringing in the brightest, most unique, and fashionable items you can't find at your neighborhood big box retailer. We are a local boutique, here for you, and that is our story.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.