Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Valparaiso, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
990 reviews
5 stars
563
4 stars
261
3 stars
103
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Cleanliness
The store was frequently noted as clean and well-organized, contributing to a pleasant shopping experience.
Pricing Issues
Several reviews highlighted frustrations with pricing and coupon policies, indicating that customers often felt misled or disappointed with the checkout process.
Product Availability
Customers expressed mixed feelings about product availability, with some finding great deals while others noted a lack of variety or specific items.
Online Experience
There were complaints about the online shopping experience, particularly regarding customer service and the ability to return items.
- TBTom BoydDec 30, 20255.0Make sure you get the same online price you get in store🤑
- ACAndrea CarberryDec 9, 20255.0The cash register employee, Mouna, was exceptionally polite and helpful.
- SBSamantha BullNov 23, 20251.0If I could rate them a zero I absolutely would. The manger amber is the rudest person I’ve ever encountered
- PFPickle FriendNov 20, 20251.0The guest wifi is terrible here! I try to look up coupons and I would have to go to the front. It's terrible :c
- NNNicoleNov 8, 20255.0Went to several stores looking for a rose gold necklace. Everywhere else I went to, the necklaces were basic and at least $20. Stopped at the jewelry counter here and was pleased to find a genuine rose gold necklace with a small diamond for a wonderful price! Thankfully they had started their pre black Friday sales. Very happy with the purchase and so thankful for the lady behind the jewelry counter who showed patience with my son who was purchasing this necklace for his girlfriend. Will definitely come here for future jewelry purchases!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Valparaiso, IN?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Valparaiso?
The store is open from 11:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 9:00 PM on Saturdays, and 11:00 AM to 7:00 PM on Sundays.
Does JCPenney offer curbside pickup and free shipping options?
Yes, JCPenney provides free shipping and curbside pickup options for your convenience.
What payment methods are accepted at JCPenney Valparaiso?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards. They also accept debit cards and paychecks, and no cash-only policy is required.
Is the JCPenney store in Valparaiso wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I shop in-store at JCPenney Valparaiso?
Yes, in-store shopping is available along with curbside pickup options.
Where can I find beauty products near JCPenney in Valparaiso?
You can visit Sephora inside JCPenney for skincare, makeup, and beauty deals, or check out nearby spas like Massage Envy and beauty salons like Lee Nails and Fiesta Salons.
Are there places to eat near JCPenney in Valparaiso?
Yes, nearby you will find McAlister's Deli which offers sandwiches, salads, and soups, a great spot for a meal before or after shopping at JCPenney.
Where can I go for fitness activities near JCPenney?
Orangetheory Fitness Valparaiso, a gym and boot camp facility, is located close to JCPenney for your workout needs.
Are there other shopping options near JCPenney in Valparaiso?
Yes, nearby stores include Kirkland's for furniture and home goods, Hobby Lobby for arts and crafts, Party City for party supplies, and DICK'S Sporting Goods for outdoor and sportswear needs.