Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Valparaiso, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
985 reviews
5 stars
560
4 stars
261
3 stars
103
2 stars
27
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Store Cleanliness
The store is consistently noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
While customers generally found what they needed, some expressed disappointment in the limited selection of certain items, particularly in clothing sizes and styles.
Pricing Issues
Customers frequently mentioned concerns about pricing, with some feeling items were overpriced unless on sale, and issues with coupon usage at checkout.
Mixed Online Experience
Feedback on online shopping was mixed, with some customers having trouble with order fulfillment and returns, while others appreciated the sales and selection available online.
- NNNicoleNov 8, 20255.0Went to several stores looking for a rose gold necklace. Everywhere else I went to, the necklaces were basic and at least $20. Stopped at the jewelry counter here and was pleased to find a genuine rose gold necklace with a small diamond for a wonderful price! Thankfully they had started their pre black Friday sales. Very happy with the purchase and so thankful for the lady behind the jewelry counter who showed patience with my son who was purchasing this necklace for his girlfriend. Will definitely come here for future jewelry purchases!
- MOMelanie Jacob and OliverOct 19, 20254.0Jewelry department is always on point and very honest with helping you pick the right piece. Stores always clean. Very awesome prices especially when you get their sales!
- KSKristine StimachOct 5, 20255.0Bought some towels online. Clean, well kept store with friendly employees. Towels are thin. Buy in person, not online. :)
- OXOmie XoSep 26, 20255.0Good deal 🤝👌
- KSKathie ShoesSep 4, 20255.0It was SUCH a pleasure to shop at this store! The staff were pleasant, knowledgeable, and extremely helpful! It felt like stepping into a time warp where customer service mattered. Great merchandise! Definitely on my Go-To list for shopping! Even my husband commented on the positive vibes! Thank you, Valpo!!!!!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Valparaiso, IN?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Valparaiso?
The store is open from 11:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 9:00 PM on Saturdays, and 11:00 AM to 7:00 PM on Sundays.
Does JCPenney offer curbside pickup and free shipping options?
Yes, JCPenney provides free shipping and curbside pickup options for your convenience.
What payment methods are accepted at JCPenney Valparaiso?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards. They also accept debit cards and paychecks, and no cash-only policy is required.
Is the JCPenney store in Valparaiso wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I shop in-store at JCPenney Valparaiso?
Yes, in-store shopping is available along with curbside pickup options.
Where can I find beauty products near JCPenney in Valparaiso?
You can visit Sephora inside JCPenney for skincare, makeup, and beauty deals, or check out nearby spas like Massage Envy and beauty salons like Lee Nails and Fiesta Salons.
Are there places to eat near JCPenney in Valparaiso?
Yes, nearby you will find McAlister's Deli which offers sandwiches, salads, and soups, a great spot for a meal before or after shopping at JCPenney.
Where can I go for fitness activities near JCPenney?
Orangetheory Fitness Valparaiso, a gym and boot camp facility, is located close to JCPenney for your workout needs.
Are there other shopping options near JCPenney in Valparaiso?
Yes, nearby stores include Kirkland's for furniture and home goods, Hobby Lobby for arts and crafts, Party City for party supplies, and DICK'S Sporting Goods for outdoor and sportswear needs.