JCPenney

4.3
985 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Valparaiso, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
410 Porters Vale Blvd, Valparaiso, IN
46383, United States

Hours

Reviews

4.3
985 reviews
5 stars
560
4 stars
261
3 stars
103
2 stars
27
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.

Store Cleanliness

The store is consistently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

While customers generally found what they needed, some expressed disappointment in the limited selection of certain items, particularly in clothing sizes and styles.

Pricing Issues

Customers frequently mentioned concerns about pricing, with some feeling items were overpriced unless on sale, and issues with coupon usage at checkout.

Mixed Online Experience

Feedback on online shopping was mixed, with some customers having trouble with order fulfillment and returns, while others appreciated the sales and selection available online.
  • NN
    Nicole
    Nov 8, 2025
    5.0
    Went to several stores looking for a rose gold necklace. Everywhere else I went to, the necklaces were basic and at least $20. Stopped at the jewelry counter here and was pleased to find a genuine rose gold necklace with a small diamond for a wonderful price! Thankfully they had started their pre black Friday sales. Very happy with the purchase and so thankful for the lady behind the jewelry counter who showed patience with my son who was purchasing this necklace for his girlfriend. Will definitely come here for future jewelry purchases!
  • MO
    Melanie Jacob and Oliver
    Oct 19, 2025
    4.0
    Jewelry department is always on point and very honest with helping you pick the right piece. Stores always clean. Very awesome prices especially when you get their sales!
  • KS
    Kristine Stimach
    Oct 5, 2025
    5.0
    Bought some towels online. Clean, well kept store with friendly employees. Towels are thin. Buy in person, not online. :)
  • OX
    Omie Xo
    Sep 26, 2025
    5.0
    Good deal 🤝👌
  • KS
    Kathie Shoes
    Sep 4, 2025
    5.0
    It was SUCH a pleasure to shop at this store! The staff were pleasant, knowledgeable, and extremely helpful! It felt like stepping into a time warp where customer service mattered. Great merchandise! Definitely on my Go-To list for shopping! Even my husband commented on the positive vibes! Thank you, Valpo!!!!!

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Valparaiso, IN?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Valparaiso?

The store is open from 11:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 9:00 PM on Saturdays, and 11:00 AM to 7:00 PM on Sundays.