JCPenney

4.0
828 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Terre Haute, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3401 S US 41, Terre Haute, IN
47802, United States

Hours

Reviews

4.0
828 reviews
5 stars
387
4 stars
212
3 stars
131
2 stars
43
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendliness and helpfulness of the staff, there were significant complaints about rude behavior and lack of assistance in various departments.

Store Conditions

Numerous reviews highlighted the uncomfortable shopping environment due to inadequate air conditioning and cleanliness issues, particularly in restrooms.

Product Selection

Customers expressed dissatisfaction with the limited selection of clothing, especially for younger demographics and specific sizes, while some appreciated the variety of sales and discounts.

Checkout Experience

Many customers reported long wait times at checkout due to insufficient staff, leading to frustration and negative shopping experiences.
  • KW
    Kim Wagley
    Dec 16, 2025
    5.0
    I love having my hair done by Roy at the salon, and I rarely leave the store without a trip thru women's clothing which usually results in a purchase.
  • DB
    Davis Bernard
    Nov 9, 2025
    1.0
    Takes forever to checkout
  • MS
    mia smith
    Sep 12, 2025
    1.0
    I was in here a few days ago looking for 2XL clothing for myself, since no other establishments sell clothing in my size. I needed assistance finding a shirt, so i asked an employee by the name of Kaylee. She dismissed me and said she could not help. As i left the building i heard her call me a “big fat ass” and i will not he back to this store due to this negative experience. I am also recommending all of my friends and family to not come here as well. I would give 0 stars if i could.
  • NM
    Natalie Moreman
    Aug 25, 2025
    4.0
    Associate was nice.
  • GG
    Grimstax
    Aug 18, 2025
    1.0
    MacKenzie (idk if I spelled her name right) refused to cut my friends hair. She said she was "saving him from a bad haircut" If a client is paying you to cut their hair, you should give them what they want. Not refuse to cut their hair. This is a serious problem.

Frequently Asked Questions About JCPenney

What type of products can I find at JCPenney in Terre Haute?

You can find a wide selection of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Terre Haute.

What are the store hours for JCPenney in Terre Haute, Indiana?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.