Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Terre Haute, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
827 reviews
5 stars
386
4 stars
212
3 stars
130
2 stars
43
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendliness and helpfulness of staff, others reported rude behavior and dismissive attitudes from certain employees.
Checkout Experience
Many customers expressed frustration with long wait times at checkout, often citing only one register open during busy periods.
Store Conditions
Numerous reviews highlighted issues with the store's air conditioning, cleanliness, and overall outdated appearance.
Product Selection
Customers noted a decline in the variety and availability of clothing sizes, particularly for younger demographics, while some appreciated the sales and discounts offered.
Hair Salon Issues
Several reviews criticized the salon services, mentioning unprofessional behavior from stylists and dissatisfaction with haircuts.
- DBDavis BernardNov 9, 20251.0Takes forever to checkout
- MSmia smithSep 12, 20251.0I was in here a few days ago looking for 2XL clothing for myself, since no other establishments sell clothing in my size. I needed assistance finding a shirt, so i asked an employee by the name of Kaylee. She dismissed me and said she could not help. As i left the building i heard her call me a “big fat ass” and i will not he back to this store due to this negative experience. I am also recommending all of my friends and family to not come here as well. I would give 0 stars if i could.
- NMNatalie MoremanAug 25, 20254.0Associate was nice.
- CKCertified Doll kisserAug 18, 20251.0MacKenzie (idk if I spelled her name right) refused to cut my friends hair. She said she was "saving him from a bad haircut" If a client is paying you to cut their hair, you should give them what they want. Not refuse to cut their hair. This is a serious problem.
- MLMaddison LewisAug 10, 20251.0My mom took me and my little sister to get haircuts here at JC Penny's and my haircut went fine, I'm pleased with it. But when it was my little sisters turn she said she wanted to go short and get a mullet, and the salonist (Her name was Mackenzie I can't remember her last name but it started with an L) refused to cut it because it wouldn't look right, and that she'd regret it, and how she loved her long hair. And instead just cut a few inches off whilst discouraging my sister the majority of the time. I see as to no reason you can refuse to cut a relatively simple haircut just because you personally wouldn't like it on someone, as a paying customer we deserved to get the haircuts we want. My sister was so unhappy with it and uncomfortable from the woman even after I tried telling her it's what my sister wants and that if it's bad it'll grow back, that she cried in the car. I am truly disappointed and my heart is broken that my sister was so unhappy after being so excited to get haircuts. I am greatly angered by Mackenzie. This isn't right.
Frequently Asked Questions About JCPenney
What type of products can I find at JCPenney in Terre Haute?
You can find a wide selection of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Terre Haute.
What are the store hours for JCPenney in Terre Haute, Indiana?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Terre Haute offer curbside pickup?
Yes, curbside pickup is available at the Terre Haute JCPenney location.
What payment options are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney in Terre Haute wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Where is JCPenney in Terre Haute located?
JCPenney is located at 3401 S US 41, Honey Creek Square, Terre Haute, IN 47802.
How can I contact JCPenney in Terre Haute?
You can call the main phone number at +1 812-232-3881 or toll-free at +1 800-322-1189.
Are there other shoe stores near JCPenney in Honey Creek Square?
Yes, nearby shoe stores include Finish Line, Chacos, Shoe Dept. Encore, Carson's, and Champs Sports, offering a range of options if you want to explore more footwear styles after visiting JCPenney.
What other shopping options are near JCPenney in Terre Haute?
Nearby shopping places include Justice for children's clothing, Vendors Village for antiques and thrift shopping, and Spencer's for flowers and gifts, ideal for a full shopping experience around Honey Creek Square.
Are there entertainment or dining options near JCPenney in Terre Haute?
Yes, the AMC CLASSIC Terre Haute 12 cinema offers entertainment, and Cinnabon bakery and coffee shop provide a place to relax and enjoy snacks before or after your shopping trip at JCPenney.