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Albert's Diamond Jewelers

4.9
(5284 reviews)

Business Details

711 Main Street, Schererville, IN
46375, United States
(219) 322-2700
https://www.albertsjewelers.com/

About

JewelerJewelry StoreJewelry Designer
Albert's Diamond Jewelers is a treasured Chicagoland jewelry shopping destination located in Northwest Indiana only thirty minutes from downtown Chicago! Established in 1905, Albert's has grown from a tiny storefront in East Chicago, Indiana to one of the largest and most successful family-owned jewelers in the entire country. Easily browse through our extensive collection of loose diamonds, rings, necklaces, and timepieces for a seamless shopping experience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Albert's Diamond Jewelers
711 Main Street, Schererville, IN
46375, United States

Hours

Reviews

4.9
5,284 reviews
5 stars
4,982
4 stars
183
3 stars
34
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, creating a welcoming shopping experience.

Product Quality

While many customers were satisfied with their purchases, there were complaints about the quality of certain jewelry items, particularly regarding durability.

Expertise

Several reviews highlighted the expertise of staff members, particularly in helping customers select the right jewelry and providing personalized service.

Atmosphere

The store was described as clean and inviting, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, there were isolated incidents of poor service and dissatisfaction with specific transactions.
  • SM
    Sophia Marker
    1 day ago
    5.0
    I am extremely impressed with their collection.The jewellery is beautiful, high-quality, and offers a variety of styles and price points. On top of that, their customer service is outstanding friendly, helpful, and attentive. Definitely a go-to place for anyone looking for exceptional jewelry.
  • WH
    Wanda Hurt
    6 days ago
    1.0
    I will never purchase another piece of jewelry again , after 20 years and every piece I have. Every 6 months I take all my items and every time they have to keep at least 1 or more pieces for repair and it takes at least 4 weeks. I ask why it wasn't found last time, and they claim it happened in the last 6 months. I don't work construction. I just don't seem to understand how is it jewelry that I haven't even worn in the last 6 months all the sudden has an issue that didn't have 6 months ago. I just feel like all my jewelry spends more time in the shopping at alberts than it does me wearing it. And the 4 week thing come on there's no way you can't do these repairs in a few days. Spend 10 to $12000 on a ring and I have to give it up 2 months out of the year.
  • CC
    Chay Chay
    Feb 26, 2026
    5.0
    Love Albert’s Diamond Jewelers, they are polite & considerate. I no longer go to the Pandora in Orland Park Illinois, the female employees there are so rude! Albert’s has an entire Pandora store inside of there store they treat us great!!!!
  • LK
    Lutrell Kirk
    Feb 14, 2026
    5.0
    It was long time since I had upgraded my wife’s wedding ring. When the thought came to mind I wanted to work with someone that was an expert so that this time my wife could have a ring that could possibly scratch the surface of how much I appreciated her. Nancy helped us choose the right stone and setting and made sure the dimensions would work. She was patient with us even though we came in on a very very busy day. My wife was able to create the perfect ring and is very happy with it. Thanks Nancy for your professionalism, patience and expertise.
  • KW
    Katie Werner
    Feb 8, 2026
    1.0
    Last spring, my daughter and I got permanent bracelets at a Mom’s weekend event for her sorority and this bracelet broke last night. I was encouraged to stop by Albert’s to help get it back together. The internet told me it should cost about $10. Turns out, they charged me $40!!! She said I was lucky because they usually charge $50 just to use their device which was used for about 15 seconds. When I questioned this amount they said they were only charging me for the very small ring needed to reconnect the bracelet. I would not shop here again! They didn’t even bat an eye about overcharging me for a service that in all took about 15 minutes!

Frequently Asked Questions About Albert's Diamond Jewelers

Where is Albert's Diamond Jewelers located?

Albert's Diamond Jewelers is located at 711 Main Street, Schererville, IN 46375, United States.

What are the operating hours of Albert's Diamond Jewelers?

Albert's Diamond Jewelers is open Monday through Saturday from 11:00 AM to 6:00 PM, and closed on Sundays.

Brand Certified Facts from Albert's Diamond Jewelers

This information is certified by Albert's Diamond Jewelers and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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