JCPenney

4.1
1127 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Plainfield, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2611 E Main St, Plainfield, IN
46168, United States

Hours

Reviews

4.1
1,127 reviews
5 stars
601
4 stars
276
3 stars
131
2 stars
35
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some were friendly and helpful, while others were reported as rude and unprofessional.

Store Condition

Store cleanliness and organization received negative feedback, particularly regarding restrooms and fitting rooms.

Sales and Pricing

Customers appreciated the sales and discounts available, but many felt prices were generally high.

Product Availability

Customers noted a good selection of products, but some struggled to find specific items or sizes.
  • KS
    Kenneth Sosa
    1 day ago
    5.0
    The staff were nice the store was really clean perks to the janitors they should get a raise
  • RM
    robert m
    6 days ago
    5.0
    Excellent products at excellent prices and excellent customer service!
  • CW
    C W
    Jan 4, 2026
    5.0
    I always find some rare pieces on clearance for a tiny fraction of the original regular price.
  • TC
    The Indy consumer
    Jan 1, 2026
    5.0
    They have amazing sales going on right now. Dont miss out on their clearance items too. I got a beautiful dress for one quarter of its cost. Their after christmas clearance is wonderful. They have alot of clothes on clearance right now. Clean store stocked very well friendly sales associates.
  • KE
    Konijack Ebyperry
    Dec 21, 2025
    4.0
    Price high so definitely watch for sales products are displayed nicely n staff was very helpful

Frequently Asked Questions About JCPenney

What products and brands can I find at JCPenney in Plainfield, IN?

JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products. You can find national brands as well as private brands like Liz Claiborne, Okie Dokie, St. John s Bay, and Arizona.

What are the store hours for JCPenney in Plainfield, Indiana?

JCPenney is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.