Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Plainfield, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,117 reviews
5 stars
593
4 stars
275
3 stars
131
2 stars
36
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.
Store Condition
Many customers reported that the store was dirty, disorganized, and in need of maintenance, particularly in restrooms and fitting rooms.
Product Availability
Customers expressed frustration over the lack of stock and difficulty finding desired items, with some noting good sales but limited selection.
Pricing Issues
Several reviews highlighted concerns about high prices and discrepancies between advertised and actual prices at checkout.
Checkout Experience
Long wait times at checkout and insufficient staffing were common complaints, leading to customer dissatisfaction.
- TGTonya GattoneNov 9, 20255.0Good selection, quality products, clean facility and friendly service
- BRBruce ReemsNov 8, 20255.0Cozy
- SMShelby MileyAug 28, 20251.0This store is full of cheap clothes. Prices are expensive.
- KTKaren TempletonAug 21, 20251.0I just visited your store in Plainfield IN, looking for shoes. Their were empty boxes for Clark shoes and the shoes weren't the ones on display. The shelves were such a mess it was hard to even look for my size. There was no one around to ask for help, so I gave up looking. Wish I could have found my size!
- HHHeather Hess-SteenAug 21, 20255.0Very friendly staff. The store was very clean, organized and we'll stocked. There was one person in front of me so there really wasn't a wait at all. Overall a great experience.
Frequently Asked Questions About JCPenney
What products and brands can I find at JCPenney in Plainfield, IN?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products. You can find national brands as well as private brands like Liz Claiborne, Okie Dokie, St. John s Bay, and Arizona.
What are the store hours for JCPenney in Plainfield, Indiana?
JCPenney is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in Plainfield offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for their products.
What payment methods are accepted at JCPenney in Plainfield?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney store in Plainfield wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I shop in-store at JCPenney in Plainfield?
Yes, in-store shopping is available at this JCPenney location.
Where is JCPenney located in Plainfield, Indiana?
JCPenney is located at 2611 E Main St, Plainfield, IN 46168 inside the Metropolis shopping center.
What nearby beauty stores can I visit when shopping at JCPenney in Plainfield?
Nearby beauty stores include Sephora inside JCPenney, Benefit Cosmetics BrowBar, Ulta Beauty, and Glace Nails salon, which provide options for skincare, makeup, and spa treatments to complement your shopping experience.
Are there other clothing and shoe stores near JCPenney in Plainfield?
Yes, nearby stores include Old Navy for clothing, DSW Designer Shoe Warehouse and Stride Rite for shoes, as well as The Rustic Attic and Chico’s for women’s clothing.
What entertainment or services can I find near JCPenney in Plainfield?
Nearby you can find X-Golf Plainfield for golfing and social bar experience, Portrait Innovations for photography services, and Studio Z for dance classes, offering entertainment and activities after your shopping.