Business Details
About
Shopping MallSimon Property Group
University Park Mall is a super-regional mall serving the surrounding areas of South Bend, Mishawaka, and Elkhart, as well as southern Michigan. Conveniently located at the intersection of Grape Road and SR 23, our indoor climate-controlled mall has the answer to all your shopping needs from women's apparel to jewelry and shoes and more! Among the 120 stores at University Park Mall, we proudly include Apple, lululemon, Coach, Michael Kors, Sephora, Pandora, MINISO and Victoria's Secret as well as many enticing dining options such as KPOT, La Patrona, Five Guys Burgers & Fries, Chick-fil-a and the popular Food Court.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
7,960 reviews
5 stars
4,263
4 stars
2,311
3 stars
984
2 stars
219
1 star
183
What are people saying?
AI-generated from recent customer reviews
Store Variety
Customers appreciate the wide variety of stores available, although some express a desire for more popular brands.
Cleanliness
While many find the mall clean and well-maintained, there are significant complaints about the unsanitary conditions in the bathrooms.
Customer Service
Feedback on customer service is mixed, with some praising staff friendliness while others report uncomfortable and pushy sales tactics.
Safety Concerns
Several reviews mention safety issues, including incidents that make customers feel uneasy while shopping.
Overall Experience
Many customers enjoy their visits, citing the mall as a good place for shopping and family outings, despite some expressing concerns about its decline.
- SFSteven Florer6 days ago5.0This is a great mall with many local restaurants and retails stores to choose from. The wife does her thing at the jewelry stores and clothing stores while I hit the Apple Store. Great place to visit.
- WGW GJan 3, 20265.0The UP Mall continues to move positively forward with the surrounding community. We had a great time, in a clean and safe environment. Don't snooze on the cotton candy machine lol 😆🤧 😋
- JTJelanee ThompsonDec 31, 20255.0Sarah from the Vans store was phenomenal! Thank you for your help and patience. Those 5 minutes of interaction made a huge difference. I appreciate your time!
- RJRobin JewellDec 30, 20255.0It was a great mall but a lot of walking. If you have any trouble walking it will be rough to see it all.
- NRNadia ReedDec 21, 20252.0When shopping at regeneration farm, the entire interaction felt scammy. Never been in the store and someone came up to use to explain sales and items they had since we had never been there. Tried to look through the store but almost every 5 seconds, someone had came up to us and ask if we need help or when looking at items on the shelf multiple people over the span of 30 seconds were right behind us talking in our ears about products. I was also lied to about a purchase I had made when buying the drink infusers. I was told it was buy 3 get one 1 free and someone who had came up behind us who worked at the store said that we could choose between a free glass or a 4th mixer. I choose the glass. When purchasing, I was then told by the cashier that the drink infusers would also still be free. Then came to find out I was charged for the glass. I’m not pushing to get money back since the glass was only 6$ but the entire interaction was very uncomfortable and extremely pushy.
Frequently Asked Questions About University Park Mall
What types of stores can I find at University Park Mall?
University Park Mall offers over 120 stores including fashion, beauty, jewelry, and more, featuring brands like Apple, lululemon, Coach, Michael Kors, Sephora, Pandora, and Victoria's Secret.
What are the general operating hours of University Park Mall?
The mall is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM. Individual store hours may vary.
Is parking available at University Park Mall?
Yes, University Park Mall offers free parking, express parking, curbside pickup, and free onsite parking.
Does University Park Mall have accessibility features?
Yes, the mall is handicap accessible and provides wheelchair accessible entrances, public restrooms, lactation spaces, changing tables, and play areas for children.
Where is University Park Mall located?
It is located at 6501 N Grape Rd, Mishawaka, Indiana, 46545, at the intersection of Grape Road and SR 23.
Are there dining options available at University Park Mall?
Yes, dining options include KPOT, La Patrona, Five Guys Burgers & Fries, Chick-fil-a, a Food Court, and others like Ben’s Soft Pretzels and Bubblelicious Milk Tea & Fruit Tea.
Can I find a Starbucks near University Park Mall?
Yes, multiple Starbucks locations are near University Park Mall where you can enjoy coffee before or after shopping.
Are there beauty and hair salons near University Park Mall?
Yes, Concrete Salon and Exclusive 101 Hair Studio are nearby, offering convenient beauty and hair services for mall visitors.
Is there local jewelry shopping near University Park Mall?
Yes, Kay Jewelers and Jared the Galleria of Jewelry are nearby, perfect for those looking for fine jewelry before or after shopping at the mall.
What can I do around University Park Mall to enhance my visit?
Besides shopping, you can visit the nearby Goodwill thrift store, enjoy a coffee at Starbucks, or get pampered at nearby spas like Ora Sempre Spa Mishawaka.