Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mishawaka, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,676 reviews
5 stars
846
4 stars
421
3 stars
236
2 stars
57
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Store Cleanliness
Numerous reviews mentioned unsanitary conditions in the bathrooms and disorganization in various areas of the store.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with specific items being out of stock or not meeting expectations.
Online Shopping Issues
Several customers reported problems with online orders, including incorrect items and poor customer service during returns.
Long Wait Times
Customers frequently complained about long wait times for assistance and at checkout, indicating a need for more staff.
- WGW G3 days ago4.0The more things change, the more they stay the same
- SBStacy BiceJan 3, 20263.0Hard to find someone to help in curtains. So took awhile to find what I was looking for
- CCCharity CarmienNov 17, 20255.0JCP Salon: I’ve been going to Marissa for 4 months now she’s a great stylist always has the right recommendations for my color and takes her time to make sure I’m getting the best results for my dry hair. Her shampoo service was very relaxing and I will keep going to jcp the atmosphere is very pleasant. Thank you Marissa for taking care of me.
- CCCasey CertifiedNov 14, 20255.0The store manager (Brooke)and her whole team are the BEST in the business! So friendly and helpful. Reminds me of the JCP of old. Thank you.
- PBPatty BakerNov 1, 20253.0Haven't been to Penny's in years, but saw advertised that they had a necklace and matching (lab) sapphire tie pin which I wanted for a 65th wedding anniversary gift. The necklace charm was very tiny, and there were ZERO tie pins, so I was disappointed, ended up going elsewhere.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Mishawaka offer?
JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney in Mishawaka?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Mishawaka offer curbside pickup?
Yes, curbside pickup is available at JCPenney Mishawaka.
What payment options are accepted at JCPenney Mishawaka?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney Mishawaka store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I find beauty salons near JCPenney Mishawaka?
Yes, nearby beauty salons include Le Nails, Hoosier Cuts, and Radiance Esthetics, ideal for a beauty treatment before or after shopping.
Are there other clothing or shoe stores close to JCPenney in Mishawaka?
Yes, nearby stores include Dementions (shoe store), Sports Corner (clothing store), Dry Goods (women's clothing), and Tradehome Shoes.
What dining options are available near JCPenney Mishawaka?
Nearby dining includes Granite City Food & Brewery and La Patrona brewery, perfect for meals or drinks during your visit to the mall area.
Where is JCPenney Mishawaka located?
It is located at 6501 N Grape Rd, Mishawaka, IN 46545 inside University Park Mall.
Does JCPenney Mishawaka have an online shopping option?
Yes, you can shop online through the JCPenney App or on their website with options for free shipping and curbside pickup.