Went yesterday and the manager was rude. She asked why I was there. I politely said to look around. She said in a very condescending tone that people who come into American Eagle have a reason. She made me feel like I wasn't supposed to be in there. I was browsing dim wit. Now I will never go again. Do better.
C2
Charlie 2016
Sep 5, 2025
1.0
I bought a pair of jeans from them while I was in a hurry and didn’t realize I bought straight instead of slim. Went to return them 3 days later and they told me their return policy has changed and they no longer accept returns unless all tags are on the jeans. This has never been the policy in the past. I asked and they informed me that the return policy was changed in 12/2024, then asked if I’d like to DONATE the jeans I just spent $50 3 days prior for a $10 credit towards another pair. I’ve been a huge fan of American Eagle jeans for a long time and they always get my business, but I’m no longer a customer. I’d rather spend $150 on a pair from State and Liberty, and still have the ability to return them with or without tags.
If you like American Eagle jeans, go check out State and Liberty. They’re almost the same except much higher quality and are great if you have an athletic build.
LF
Lía Fuentes
Aug 31, 2025
1.0
Customer service is the worse!
Yesterday, 8/30/2025, I went to the store, and right from the start, the employees treated you as if they didn't care. I asked one of them for help, and her attitude was terrible. One of them looked like she'd just gotten out of bed. They don't look for options, they're not friendly, they're not attentive to customers!
What types of products can I find at the American Eagle store in Kokomo?
You can find women's and men's clothing including jeans, t-shirts, pants, tops, hoodies, shoes, boots, sandals, accessories, and fragrance at the American Eagle store in Kokomo.
What are the store hours for American Eagle in Kokomo?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does the American Eagle store in Kokomo offer in-store pickup or delivery?
The store offers in-store pickup and curbside pickup, but it does not provide delivery services.
Where is the American Eagle store located in Kokomo?
It is located at 1223 S Reed Road inside Markland Mall, Kokomo, IN 46902.
What payment options are accepted at the American Eagle Kokomo store?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the best way to contact the American Eagle store in Kokomo?
You can contact the store by phone at +1 765-236-1974.
Are there any other clothing stores near the American Eagle in Markland Mall?
Yes, nearby clothing stores include Buckle, Maurices, Daily Thread, Ross Dress for Less, and rue21, offering a wide variety of fashion choices for customers shopping in Markland Mall.
Can I find sportswear or shoe stores near the American Eagle Kokomo location?
Yes, Foot Locker, Finish Line, Journeys, Hibbett Sports, and JD Sports are nearby and provide sportswear and footwear options that complement your shopping at American Eagle.
What dining options are available near the American Eagle store in Kokomo?
Nearby dining options include Ben's Soft Pretzels, Blondie's Cookies for desserts, Prodigy Burger Bar, and Chipotle Mexican Grill for various meal choices before or after your shopping visit.
Where can I find beauty and grooming services near the American Eagle in Kokomo?
For beauty and grooming, R&R Barbershop Kokomo and Carousel Styling Salon are nearby, offering barber, salon, and spa services to complement your shopping experience at Markland Mall.