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Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Indianapolis to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Castleton Square.
Customer service was poor the closing manager was horrible didn’t even ask if I need help and when I did all she did was point to the item I need and exchange she didn’t even want to try to help and even said there was no customer service where I can like girl I did call and complain on her to corporate office as she claims it wasn’t any number I will be going to greenwood location from now on
LC
Lauren Carrell
Jan 31, 2026
1.0
Horrible. Lack of customer service. Rude manager. I tried to return a damaged dress within the 14 day timeframe and they won’t return because it’s damaged. Make it make sense. But yet you can return online purchases on their website that are damaged. Sounds like she’s confused and kinda uneducated. Will not return and manager needs lessons on customer service
AM
Along the Map
Oct 13, 2025
4.0
Windsor is a great choice for homecoming dresses, offering good selection & fair prices.
Just note: lines for dressing rooms are long as homecoming and prom approaches, and finding a staff member to help access high-hung dresses can be a struggle (more garment hooks would help so that customers could help themselves!). Also totally understandable- dresses are final sale, I'm not sure if this is policy on all of their clothing, but this has been the case with all of our purchases.
RB
Rayven Bell
May 30, 2019
4.0
Crowded for prom shopping. Huge variety of dresses. Items way too crammed on racks making it difficult to actually shop. Store itself is arranged oddly and you can get backed into a corner. This might have been due to the big prom selection though. I don't know what the store looks like other times of the year. The head cashier/manager was absolutely awesome, knew her job well, and provided superior service.
What types of clothing does Windsor offer for special occasions?
Windsor provides glamorous, on-trend women's fashion including formal dresses, cocktail dresses, bustiers, cargo pants, and wedding guest dresses perfect for all special occasions.
Where is the Windsor store located in Indianapolis?
Windsor is located at 6020 East 82nd Street, #530, Indianapolis, IN 46250, inside Castleton Square Mall.
What are the Windsor store's hours of operation?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I contact the Windsor store in Indianapolis?
You can reach Windsor at +1 888-495-4957 or by email at store72@windsorstore.com.
Does Windsor have an online presence where I can follow their latest fashion trends?
Yes, Windsor is active on Pinterest, TikTok, YouTube, Facebook, and Instagram under the handle 'windsorstore'.
Are there any nearby stores where I can find accessories to complement Windsor clothing?
Yes, nearby stores like Dakota Watch Co, Swarovski, Sunglass Hut, and Dakota Watch Company offer fashion accessories that complement Windsor clothing.
What nearby shoe stores are close to Windsor in Castleton Square Mall?
Are there any family-friendly stores near Windsor for shopping with children?
Yes, The Children's Place and Disney Store are nearby and great options for children's clothing and toys when shopping with family.
Where can I find tech repair services near the Windsor store?
Cellular Necessities, located nearby, offers mobile phone repair, electronics repair, and IT service.
What is a good plan for a day shopping at Castleton Square including Windsor and other stores?
You can start by browsing trendy women’s fashions at Windsor, then visit nearby stores like Finish Line or JD Sports for shoes, Dakota Watch Co for fashion accessories, and finish with a fun stop at LEGO or GameStop. For a quick tech fix, Cellular Necessities is nearby if needed.
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