Madewell

Reviews

• AQ

  Alex Quinn

  Mar 16, 2026
  1.0
  I love Madewell but recently went in for something specific. The store was empty and neither one of the two workers said one word to me, not even a hi. I was in there for a solid ten minutes and still was not able to get any help despite the store being empty so left empty handed as I could not find what I came in for and was turned off by the lack of help and by the rudeness.
• JJ

  Jacob

  Jul 9, 2025
  1.0
  I recently bought earrings for my girlfriend, (allergic to nickel) from this location and unfortunately she had an allergic reaction despite the labels on the earring. Although that was disappointing, the reason I’m leaving the review is because of how I am always treated in the store. Cashier Kay S did not want to accept my return without a receipt which is fine but when I found my receipt I was being treated as an annoyance, as I often am when I’m alone in the store, and was dismissed quickly. I bought these earrings as a gift and used my birthday coupon to receive money off, I was hoping that since my girlfriend had an allergic reaction that I could still use the coupon for a different item. I was quickly told no for multiple reasons and again quickly dismissed. I understand mainly girls may be the shoppers of this store, but it would be nice to be treated with courtesy instead of as a burden.
• AH

  Ashley Hage

  Sep 26, 2022
  5.0
  The jeans bar is my best friend! I bought 2 fresh new pair of jeans! Ally was fun and honest!
• DD

  DC

  Mar 30, 2019
  5.0
  My wife's favorite brand. They have a couch for men to sit while waiting for their wives. Great staff and service. We love their student discount.

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