Reis-Nichols Jewelers

4.9
2091 reviews
Exterior view of Reis-Nichols Jewelers in Indianapolis, Indiana

About

Watch Store
Reis-Nichols Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Reis-Nichols Jewelers
3535 East 86th Street, Indianapolis, IN
46240, United States

Hours

Reviews

4.9
1,949 reviews
5 stars
1,898
4 stars
15
3 stars
3
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by the staff, highlighting their knowledge, attentiveness, and professionalism.

Product Quality

Many reviews noted the high quality of the jewelry and watches, with several customers expressing satisfaction with their purchases.

Expertise

Staff members were frequently recognized for their expertise in jewelry and watches, helping customers make informed decisions.

Long-term Relationships

Numerous customers mentioned their long-standing relationships with the business, indicating loyalty and trust built over many years.

Pricing Concerns

Some customers expressed concerns about perceived high markups on products, particularly regarding jeweler's fees.
  • JC
    Jax Crawford
    3 days ago
    5.0
    My experience with Nadia at Reis-Nichols was nothing short of outstanding. I was nervous about picking the right engagement ring, but Nadia took amazing care of me. She tracked down multiple diamonds, had them brought into the store, and walked me through each one so I knew I was making the right decision. That level of service and reassurance is rare, and I appreciated it more than I can say. The custom ring we ended up creating came out AMAZING—beautiful, detailed, and exactly what I hoped for. Nadia made the whole process smooth, exciting, and memorable. I can’t recommend her or Reis-Nichols enough.
  • PK
    Paige Koester
    Nov 17, 2025
    5.0
    From the very first time we walked into Reis-Nichols, we immediately felt so welcome! We were greeted warmly, offered a beverage, and introduced to Nadia, who quickly became our go-to person throughout the entire process. When we started looking for an engagement ring, we honestly had no idea what we wanted. Nadia patiently walked us through all the different styles and options, and we got to try on so many gorgeous rings. I loved that Reis-Nichols has a wide selection of complete rings (not just loose stones on bands), which made it so much easier to see what I truly liked. Even though I fell in love with a few rings that day, we decided to visit one other jeweler just to compare and the difference was night and day. The professionalism, knowledge, selection, and most importantly Nadia’s kindness made it clear that Reis-Nichols was where we wanted to be. Nadia spent so much time helping my husband design the most stunning engagement ring. After our engagement, we were thrilled to return and pick out our wedding bands with her as well. Working with Nadia made the entire experience easy, fun, and unforgettable. We always looked forward to seeing her and can’t thank her enough for helping us create pieces that mean so much to us. If you’re looking for beautiful jewelry, expert guidance, and truly personal service, Reis-Nichols (and especially Nadia!) is the place to go.
  • CG
    Cameron Guernsey
    Nov 15, 2025
    5.0
    Always a 10/10 experience! Reis Nichols is my go-to. From jewelry to watches, I can always count on a top tier experience. Matt recently assisted me in selecting and purchasing my first Rolex. I couldn’t be happier with his quality of service and accommodation. I look forward to continuing to work with Matt and Reis Nichols in the future!
  • AZ
    Anastassia Zukova
    Nov 14, 2025
    5.0
    Incredible service. Kathleen was helping us and she is so pleasant and knowledgeable and went above and beyond to make the experience memorable and pleasant for us. They served us champagne while we chose the rings and cleaned my engagement ring while i was browsing. From start to finish, a great experience all around. Very happy we chose to come here.
  • ZZ
    Zimmer
    Nov 6, 2025
    1.0
    Reis Nichols looks great on the surface, but unless you’ve already spent a lot of money there or agree to buy things you don’t actually want, you’re not getting a Rolex. There’s no real transparency about waitlists or availability — everything feels vague and closed off. It’s pretty clear that allocations go to the biggest spenders, not genuine customers who actually care about the brand. Save yourself the dignity and buy secondary. You’ll end up spending more there on high margin jewelry or watches you don’t want in the end.

Frequently Asked Questions About Reis-Nichols Jewelers

What are the regular operating hours of Reis-Nichols Jewelers?

Reis-Nichols Jewelers is open Monday through Friday from 10:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 5:00 PM. The store is closed on Sundays.

Does Reis-Nichols Jewelers offer pickup and delivery services?

Yes, Reis-Nichols Jewelers offers in-store pickup, curbside pickup, and delivery services for customer convenience.