Business Details
About
Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at the Nordstrom in Keystone. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupNot available
Location
Nordstrom Fashion Mall at Keystone
8702 Keystone Crossing, Indianapolis, IN
46240, United States
Hours
Reviews
4.3
900 reviews
5 stars
557
4 stars
190
3 stars
65
2 stars
29
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and attentive, while others were criticized for being rude or unhelpful.
Store Environment
The store is generally described as clean and well-organized, but some customers found it crowded and lacking in staff availability.
Product Selection
Customers noted a good variety of products, but some expressed disappointment in the limited selection for specific categories, such as formal dresses and larger sizes.
Pricing
Many customers found the prices to be high, with some expressing dissatisfaction over perceived hidden fees and the overall value for money.
- VAVickie AthertonDec 25, 20255.0Always good but crowded..
- ACAlena CutshallDec 23, 20255.0Beautiful and clean! So cheery for holiday spirit!
- DGDanie GarciaDec 17, 20251.0I have never felt so unwelcome at a store quite like this one. If you are a person of color just avoid this store honestly. I had an employee look right at us coming into her section and she completely ignored us and went towards another couple and welcomed them in asking if they were looking for anything. I might be wrong about how this store works -as this is my first time here- but wouldn’t it be taught to welcome everyone? Unfortunately this wasn’t the only store like this… it makes me feel so sad.
- SCsherman childressDec 10, 20255.0I wish I knew the woman’s name who helped us but she was great, we ended up buying 2 dresses
- EMEJ MeierDec 2, 20253.0Not our favorite Nordstrom. Fairly small store with limited selections, especially for kids. Nordstrom Park Meadows in Lone Tree, CO (our home mall and Nordstrom) sets a really high bar to beat.
Frequently Asked Questions About Nordstrom Fashion Mall at Keystone
What types of clothing and products can I find at Nordstrom Fashion Mall at Keystone?
You can find men's, women's, and children's clothing, home décor, top-brand beauty products, shoes, handbags, accessories, jewelry, fragrances, and more at Nordstrom Fashion Mall at Keystone.
Does Nordstrom Fashion Mall at Keystone offer personalized services?
Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.
What are the store hours for Nordstrom Fashion Mall at Keystone?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. Holiday hours may vary.
Can I use in-store pickup when shopping at Nordstrom Fashion Mall at Keystone?
Yes, Nordstrom offers the convenience of in-store pickup for your orders.
What payment options are accepted at Nordstrom Fashion Mall at Keystone?
Nordstrom accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Is there gift packaging available at Nordstrom Fashion Mall at Keystone?
Yes, gift boxes and gift packaging services are available to make your shopping experience easier.
Which nearby places can I visit for coffee or dining around Nordstrom Fashion Mall at Keystone?
You can visit Nordstrom Ebar Artisan Coffee and Cafe Bistro nearby for coffee and American-style dining experiences.
Are there other clothing or shoe stores near Nordstrom Fashion Mall at Keystone?
Yes, nearby stores include Johnston & Murphy, Nine West, Dry Goods, babyGap, Madewell, J.Crew, Bonobos Guideshop, and Gap for a variety of clothing and shoe options.
Where can I find beauty and skincare services near Nordstrom Fashion Mall at Keystone?
Nearby beauty and skincare options include The Body Shop, Ebonnee On The Gogh, L'Occitane en Provence, Charlotte Tilbury, and Thomas Stair Salon.
How can nearby entertainment and art venues complement my visit to Nordstrom Fashion Mall at Keystone?
You can visit the Landmark Keystone Art Cinema nearby for entertainment, making it a great stop before or after your shopping trip at Nordstrom.