J.Crew

4.1
41 reviews
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Business Details

8702 Keystone Crossing, Indianapolis, IN
46240, United States
(317) 848-2739
https://stores.jcrew.com/us/in/indianapolis/8702-keystone-crossing
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About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
8702 Keystone Crossing, Indianapolis, IN
46240, United States

Hours

Reviews

4.1
41 reviews
5 stars
25
4 stars
8
3 stars
2
2 stars
0
1 star
6
  • RB
    Rob Buckner
    1 day ago
    5.0
    Love thier modern! and sleek style plenty colors and love jCrew clothing for men.
  • HC
    Happy Cat
    Oct 9, 2025
    3.0
    Had a weird experience yesterday at the register. Rep rang up my clothes which had been put aside on the back counter from the dressing room. I signed the charge and started to walk away only to look down at the receipt and see I had been charged 2x for the same item (I only bought 5 items). She apologized, and corrected it by issuing a credit. Then I said, “where are my shoes?” And she had forgotten them on the counter behind her. Again she apologized and then rang up the shoes separately. When I got home and reviewed the receipt again (to see how much I’d saved with the sale!) I found that one of the shirts rang up incorrectly. The original store price tag clearly says $79.50 yet the SKU rang up as $89.50! (Unfortunately, I can’t add a photo here) I got the shirt 50% off, so I’m out $5) Not sure $5 is worth a 1 hour round trip to the store. CHECK YOUR RECEIPTS AND SKUS before leaving the store!
  • SD
    Suzy DCB
    Sep 30, 2025
    5.0
    So happy they have a new store manager--Katie is amazing, She's helped me numerous times, and she's so kind and helpful and not pushy. She offers great suggestions that will fit into my lifestyle, and she's always happy, smiling , professional and courteous. She's amazing and I love J. Crew styles. I just wish they'd stop their final sale nonsense especially with gold passport members. Hats' off to Katie at this J. Crew! Susie :). Katie gives exemplary service!
  • TT
    Tony
    Dec 29, 2024
    1.0
    This place sucks! So does J Crew factory. trying to do a return is an abysmal experience! If you receive a christmas gift and want to return it, good luck!
  • AD
    Aaron Darcy
    May 21, 2017
    5.0
    High quality garments, good for the office or the weekend.
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Frequently Asked Questions About J.Crew

What types of clothing does J.Crew Keystone offer?

J.Crew Keystone offers timeless clothes for men, women, and children, including cashmere, coats, blazers, pants, and men’s suiting.

Does J.Crew Keystone offer in-store pickup service?

Yes, J.Crew Keystone provides in-store pickup service for customer convenience.