Business Details
About
Wholesaler
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Facilities Supply helps you run your facility with innovative and reliable maintenance, repair and operations (MRO), cleaning and hygiene products, renovation and janitorial supplies, services and solutions. With nationwide shipping centers delivering directly to your facility, Ferguson is your MRO supply source. We bring the expertise, answers, training and online business support you need, beyond what is offered by traditional MRO distributors.
Location
Hours
Reviews
3.4
27 reviews
5 stars
13
4 stars
2
3 stars
4
2 stars0
1 star
8
- ANAndrew Cundiff (namelesswalaby)May 29, 20251.0One of your drivers tried to run me off the road on my bike while trying to pass me in front of st Luke’s on 75th between two stop signs. He would have knocked my daughter and I into the shoulder if I hadn’t stopped. Whoever he is needs to go back to drivers ed before he kills someone.
- KKkzoellJul 17, 20181.0I had a rush order that was sent in. I received an email stating they were unable to process my order, without an explanation as to why. I asked for the supervisor, emailed, called, and left voicemails and never received anything back. I do not recommend using this company. Awful customer service.
- ITIsac ThornJan 12, 20171.0Slow unloading at the dock. Unattentive customer service. Be prepared to wait.
- EEErinJan 5, 20175.0Updated: the lady was very nice and helpful from the start. Unfortunately wasn't told about a holding fee and was really upset that I was charged so much money. Money was returned after a few days and got my products not long after.
Frequently Asked Questions About Ferguson Facilities Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Facilities Supply offer?
Ferguson Facilities Supply provides maintenance, repair and operations (MRO), cleaning and hygiene products, renovation and janitorial supplies, along with related services and solutions.
What are the regular business hours for Ferguson Facilities Supply in Indianapolis?
The store is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and closed on weekends.
Are there any special holiday hours I should be aware of?
Yes, Ferguson Facilities Supply is closed on holidays including November 27, December 24, December 25, December 31, and January 1.
How can I contact customer support for help with Ferguson's website?
You can reach customer support at 888-222-1785 or email customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
Can I purchase products online and pay with a credit card?
Yes, you can buy products on ferguson.com and pay with Visa, Mastercard, or American Express.
Does Ferguson Facilities Supply offer commercial financing?
Yes, qualified applicants can access commercial financing through GreatAmerica Financial.
What should I do if I forget my password for my Ferguson online account?
Click the 'Forgot Password' link on the login page, enter your registered email, and follow the instructions to reset your password.
Which web browsers are best for viewing ferguson.com?
Ferguson.com works best on Microsoft Edge, Safari, Firefox, and Google Chrome, though it may function on other browsers with some differences.
Are there nearby places to visit when I visit Ferguson Facilities Supply in Indianapolis?
Yes, nearby places include CIS Cryogenic Inventory Solutions, C and R Racing Inc, and Eagle Group Outfitters, which offer services like home health care, auto parts, and arts and crafts respectively, enhancing your visit to the area.
How can nearby automotive and construction businesses near Ferguson Facilities Supply help my facility needs?
Nearby businesses such as C and R Racing Inc and FX Remodeling & Exterior provide automotive supplies and construction services which may complement your facility maintenance and operation needs.