Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
8653 River Crossing BLVD, Indianapolis, IN
46240, United States
Hours
Reviews
4.3
538 reviews
5 stars
323
4 stars
115
3 stars
57
2 stars
13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting specific employees who provided excellent service.
Selection Variety
The store offers a wide variety of shoes, although some customers noted that specific sizes and styles were often unavailable.
Store Condition
Feedback indicated that the cleanliness and organization of the store have declined, with some customers describing it as dirty and disorganized.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, including high prices and limited discounts.
Mixed Experiences
While many enjoyed their shopping experience, some customers reported negative interactions, including issues with returns and perceived racial profiling.
- CSCATHY SPEARNov 10, 20253.0Never have 5 1/2 so I can’t buy anything but tennis shoes there.
- RRRocketQueen94Oct 4, 20255.0After being on hold for 15 min ( called in the 1866 number) then being hung up on via online chat, I was quite ready to explode. Called in and talked to Mrs. Melissa. She told me she would find the answer, but it might take a few days. She called back in less than 10 minutes and gave me my answer. THIS IS CUSTOMER SERVICE! This is EXACTLY the kind of thing I would do if I didn't know the answer. I'll take the person's info, find the answers, then call them and let them know. This kind of thing is so rare anymore. It actually surprises the hell outta me when I find someone like me who actually helps, rather than, "I don't know.." So, THANK YOU Mrs. Melissa!! I appreciate you so much!!
- LLLmlSep 20, 20255.0Management is superior with their employees. Was very impressed with the team. Training was in progress.
- NMNarendra ManneAug 20, 20254.0Located in the prime area with a variety of collection. May not find everything you need in the store, but be sure to checkout their website as well.
- MNMartha NaishJul 16, 20253.0I wasn’t able to find an athletic shoe that was comfortable. They carry the brand but not as expensive a model.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers a wide range of products including shoes, boots, handbags, and jewelry for men, women, and kids from top brands such as Nike, Cole Haan, and Puma.
What services are available at DSW Designer Shoe Warehouse in Indianapolis?
Services include in-store pick-up, shoe donation, and shoe repair services.
What are the store hours for DSW Designer Shoe Warehouse at Shops at River Crossing?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer curbside pickup or delivery?
DSW offers in-store pickup but does not currently offer curbside pickup or delivery services.
What payment options are accepted at DSW Designer Shoe Warehouse in Indianapolis?
Payment options include American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Is DSW Designer Shoe Warehouse located in a shopping center with other stores and amenities?
Yes, it is located at 8653 River Crossing BLVD in Shops at River Crossing, a retail area with various stores and services.
Can you recommend nearby places to visit while shopping at DSW Designer Shoe Warehouse?
Nearby places include Piada Italian Street Food for dining, Barnes & Noble River Crossing for books and coffee, and Mode Salon and Day Spa for beauty services, allowing customers to enjoy food, entertainment, and relaxation around their shopping trip.
Are there family-friendly shopping options near DSW Designer Shoe Warehouse?
Yes, Carter's, a children's clothing store and baby gear retailer, is nearby, making it convenient for families to shop for kids while visiting DSW.
Is there convenient banking available close to DSW Designer Shoe Warehouse?
Yes, there are several nearby banking options including Bank of America Mortgage, Bank of America Financial Center, and a Bank of America ATM for easy access to financial services.
How can customers contact DSW Designer Shoe Warehouse at Shops at River Crossing?
Customers can call the store at +1 317-570-1937 or email info@dswinc.com for inquiries.