Business Details
About
Watch Store
Reis-Nichols Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
5.0
1,091 reviews
5 stars
1,077
4 stars4
3 stars1
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their friendliness, knowledge, and attentiveness.
Product Knowledge
Many reviews noted the staff's expertise in jewelry and watches, with associates providing valuable insights and recommendations.
Welcoming Atmosphere
The store was frequently described as warm and inviting, making customers feel comfortable and valued during their shopping experience.
Personalized Experience
Customers appreciated the personalized attention they received, with many associates going above and beyond to meet individual needs and preferences.
Quality of Products
The quality and selection of jewelry and watches were highly regarded, with customers expressing satisfaction with their purchases.
- HDheather dickerson1 day ago5.0Julie helped me turn a family heirloom piece into two functional pieces I can wear everyday. I came to her with some ideas and she went above and beyond to help implement them. Her taste and vision are unparalleled. Thank you so much Julie!
- CPChristy P3 days ago5.0We discovered the engagement ring design we loved at another jewelry store, but because Sabrina at Reis-Nichols was so helpful and professional, we asked her to source the same style for us. She went above and beyond, so accommodating, attentive, and kind, and now I have the most beautiful, brilliant ring I could have ever imagined. We’ll continue returning to work with Sabrina because of the exceptional service she provided. Highly recommend jewelry shopping at this location
- JSJamie & SebreenaNov 14, 20255.0My wife and I had an incredible experience working with Brent on our engagement and wedding rings. From the very beginning, he made the entire process feel personal and stress-free. We were able to customize every detail exactly how we wanted, and Brent always made sure we stayed within our budget. Even after the purchase, he continues to take great care of us and our rings. I recommend Brent to all of my friends and my family.
- ZBZakary BriteNov 12, 20255.0We’ve been working with Brent for a while now, and he’s been absolutely fantastic every single time we visit. He’s knowledgeable, friendly, and always goes above and beyond to help us find exactly what we’re looking for. We’ve had such great experiences with him that we’ve referred several friends his way, and they’ve all had the same great things to say. Highly recommend asking for Brent if you’re looking for an exceptional jeweler and a great experience!
- DFDavid FranklinNov 3, 20251.0Help me make sense of this, Reis Nichols. Took a wedding set in (purchased at your place) for repair because a prong broke. You fixed it and charged $150. You offer lifetime guarantee on materials and workmanship, PLUS it says right in your brochure that if a prong breaks from normal wear and the diamond falls out, you'll replace the diamond. In this case the diamond didn't fall out but I thought I was doing the prudent thing by getting it fixed before losing the diamond, which would have cost you money. Instead it cost me money. Guess I don't understand the meaning of lifetime guarantee. Next time if a prong breaks, I'll just wait til the diamond falls out and then bring it in. Funny thing is this exact same thing happened in 2017. Prong broke, diamond did fall out but fortunately we didn't lose it, and you fixed it for free. Poor customer service on this experience. Two thumbs down. Edit to Reis Nichols response: So Reis Nichols responds and says the manager has called and left a voicemail. Complete lie. I, as well as my wife, have not had any calls regarding this issue. Their reply to the review is just to make it look like they are on top of it. They're not.
Frequently Asked Questions About Reis-Nichols Jewelers
What types of services does Reis-Nichols Jewelers offer for customer convenience?
Reis-Nichols Jewelers offers in-store pickup, curbside pickup, and delivery services to accommodate customer preferences.
What are the standard operating hours for Reis-Nichols Jewelers?
The store is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday 10:00 AM to 5:00 PM, and closed on Sundays.
Is Reis-Nichols Jewelers wheelchair accessible?
Yes, the store has wheelchair accessible entrances, parking, and restrooms to ensure accessibility for all customers.
Does Reis-Nichols Jewelers provide parking facilities?
Yes, there is free parking available in a parking lot for customers visiting the store.
Where is Reis-Nichols Jewelers located?
Reis-Nichols Jewelers is located at 789 U.S. 31 North, Greenwood, Indiana 46142, USA.
Does Reis-Nichols Jewelers specialize in any particular watch brand?
Yes, Reis-Nichols Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.
How can I contact Reis-Nichols Jewelers for customer service?
You can reach customer service via email at customerservice@reisnichols.com or by phone at +1 317-883-4467.
Are there any nearby places to visit before or after shopping at Reis-Nichols Jewelers?
Yes, nearby places include The Flying Cupcake bakery, The Wedding Loft bridal shop, and Sarah's Nails beauty salon which offer complementary shopping and service experiences.
Where can I enjoy a meal close to Reis-Nichols Jewelers?
Nearby dining options include Qdoba Mexican Grill for Mexican cuisine, Panera Bread cafe, and Cold Stone Creamery for desserts and ice cream.
Are there any shopping venues near Reis-Nichols Jewelers for clothing and accessories?
Yes, nearby stores such as Dottie Couture Boutique, Lane Bryant, and Fleet Feet Indianapolis offer women's and men's clothing and accessories.