Not sure who's keeping that blonde teenager and her friend employed but she shouldn’t be, never met a kid so rude. Brought my daughter in and the blonde was talking to her MUCH heavier friend, calling my daughter fat and saying she hopes the clothes don't stretch not realizing I was next to her?? Honestly, disgusting. Aerie, do better.
KG
K Gabby
Feb 13, 2026
2.0
Went to this store two separate times in a week. Once for a purchase then a return. OH MY... No one even greeted me either time. Not one word until I got up to the register. No smile, no hello. Asked for my number and that was it. They are so unwelcoming. The younger generation just seems to not care about their jobs anymore.
BB
Brooklyn
Sep 7, 2025
1.0
Rude and lazy staff in Greenwood Park location. Didn’t say one word to us. Looked right at me trying to find a size in a large stack of sweaters and ignored me. Too busy on their phones. Needed a medium and the stack of 20 sweaters had every single size except a medium. I’m sure they had one in back stock, but since they chose to ignore us when they were less then three feet away from us, we chose not to spend our money there. Why work in retail if you don’t like customer service?
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