Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Wayne, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,737 reviews
5 stars
910
4 stars
466
3 stars
206
2 stars
65
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, with specific mentions of outstanding service from cashiers and sales associates.
Store Cleanliness
The store is frequently described as clean and well-maintained, contributing to a pleasant shopping experience.
Product Selection
Customers appreciated the wide selection of products, although some noted that certain departments, like men's clothing, were considered pricey.
Checkout Experience
Several reviews highlighted slow checkout lines and a need for more cashiers during busy times, leading to frustration for some shoppers.
Sales and Promotions
Customers enjoyed the frequent sales and discounts available, making it a popular shopping destination.
- JJJacobyJan 2, 20265.0Great store! Amazing store if you want to go somewhere go here!
- DSDaniel SomerlotDec 27, 20251.0Slow checkout lines.
- JDjohn dunnDec 24, 20255.0Huge selection, clean store, helpful employee's.
- CDChristina DavisDec 19, 20254.0Men's Department a bit pricey but they do have a very good selection.
- PMPhilip McdanielDec 5, 20255.0Michelle was a awsome cashier very informative kinda sucks she has to do curbside with no coat she is a true champ real asset
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Fort Wayne, IN?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Glenbrook Mall?
JCPenney is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
Which brands can I find exclusively at JCPenney?
JCPenney carries exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards.
Is the JCPenney store in Fort Wayne wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I find beauty services near JCPenney at Glenbrook Mall?
Yes, nearby you can find Sephora inside JCPenney, JCP Hair Salon, and Regis Salon offering beauty and spa services.
Are there dining options available close to JCPenney at Glenbrook Mall?
Yes, nearby dining options include Blondie's Cookies, Sbarro pizza restaurant, Dairy Queen, Taco Bell, and The Sandwich Eatery.
Where can I find eyeglasses or get an eye exam near JCPenney?
You can visit JCPenney Optical or Pearle Vision, both located near the JCPenney store at Glenbrook Mall for eye care and eyewear.
Are there other clothing or jewelry stores located near JCPenney in Glenbrook Mall?
Yes, nearby stores include Claire's, Maurices, rue21, Universitees, Zales jewelry store, and Sunglass Hut.