Brand Certified
JCPenney
4.2(1739 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
4201 Coldwater Rd, Fort Wayne, IN
46805, United States
Certified by JCPenney • Mar 01, 2026
(260) 482-4661
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/in/fortwayne/clothing-stores-fortwayne-in-1972.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Wayne, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
1,739 reviews
5 stars
912
4 stars
465
3 stars
207
2 stars
65
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, with specific mentions of excellent service from cashiers and department associates.
Store Cleanliness
The store is frequently described as clean and well-maintained, contributing to a pleasant shopping experience.
Product Selection
Customers appreciated the wide variety of products available, although some noted that prices can be high.
Checkout Experience
Several reviews highlighted slow checkout lines and a lack of staff during busy times, leading to frustration among customers.
Sales and Discounts
Many shoppers enjoyed the frequent sales and discounts, making it a popular choice for budget-conscious buyers.
- MGMichael Sells Homes Van De GriftJan 15, 20265.0I love Jock Pennet, been shopping there since I was a kid. Great big and tall section for men right by food court.
- DFDarby FlemingJan 14, 20265.0Modern day upscale Kmart. If you like to browse get out to shop. These places are not crowded like they used to be. Get out and enjoy these place while they still exist. Maybe buy something too !
- JJJacobyJan 2, 20265.0Great store! Amazing store if you want to go somewhere go here!
- DSDaniel SomerlotDec 27, 20251.0Slow checkout lines.
- JDjohn dunnDec 24, 20255.0Huge selection, clean store, helpful employee's.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Fort Wayne, IN?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Glenbrook Mall?
JCPenney is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
Which brands can I find exclusively at JCPenney?
JCPenney carries exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards.
Is the JCPenney store in Fort Wayne wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I find beauty services near JCPenney at Glenbrook Mall?
Yes, nearby you can find Sephora inside JCPenney, JCP Hair Salon, and Regis Salon offering beauty and spa services.
Are there dining options available close to JCPenney at Glenbrook Mall?
Yes, nearby dining options include Blondie's Cookies, Sbarro pizza restaurant, Dairy Queen, Taco Bell, and The Sandwich Eatery.
Where can I find eyeglasses or get an eye exam near JCPenney?
You can visit JCPenney Optical or Pearle Vision, both located near the JCPenney store at Glenbrook Mall for eye care and eyewear.
Are there other clothing or jewelry stores located near JCPenney in Glenbrook Mall?
Yes, nearby stores include Claire's, Maurices, rue21, Universitees, Zales jewelry store, and Sunglass Hut.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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