Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Wayne, IN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,718 reviews
5 stars
897
4 stars
462
3 stars
205
2 stars
65
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, with specific mentions of employees providing excellent assistance.
Product Quality
Customers noted good quality clothing and a wide selection, although some expressed concerns about high prices.
Store Cleanliness
The store was frequently described as clean and well-maintained, contributing to a pleasant shopping experience.
Checkout Experience
Several reviews highlighted long wait times at checkout and insufficient staffing, leading to frustration among customers.
Sales and Promotions
Customers appreciated the frequent sales and promotions, making shopping more appealing.
- TMTonya MartinNov 14, 20254.0I gave her four because I looked online before I went there it shows they have all kinds of baby stuff like coats and stuff when I get there there was hardly anything like what I seen online so I was just a little disappointed and otherwise I'd say they were packed and only had one cashier by the downstairs front door I feel like there should have been more than just one specially in that big long line there should have been somebody else called up to help or something so I put my items down and left I stood in line for at least a good 10 minutes and then I was I was done I was over it so I just left otherwise at the store looks clean they seemed friendly just does them couple things so
- PMPeaceful Right MindNov 12, 20254.0I visited JC Penny to purchase an airfryer. I bought one on discount.
- KWKathy WojoOct 18, 20255.0Always great selection and lots of sales .
- DHDavid HealeyOct 1, 20255.0Great products, staff helpful and attentive!
- JJJudi JenksSep 27, 20255.0Great shopping
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Fort Wayne, IN?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Glenbrook Mall?
JCPenney is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
Which brands can I find exclusively at JCPenney?
JCPenney carries exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards.
Is the JCPenney store in Fort Wayne wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I find beauty services near JCPenney at Glenbrook Mall?
Yes, nearby you can find Sephora inside JCPenney, JCP Hair Salon, and Regis Salon offering beauty and spa services.
Are there dining options available close to JCPenney at Glenbrook Mall?
Yes, nearby dining options include Blondie's Cookies, Sbarro pizza restaurant, Dairy Queen, Taco Bell, and The Sandwich Eatery.
Where can I find eyeglasses or get an eye exam near JCPenney?
You can visit JCPenney Optical or Pearle Vision, both located near the JCPenney store at Glenbrook Mall for eye care and eyewear.
Are there other clothing or jewelry stores located near JCPenney in Glenbrook Mall?
Yes, nearby stores include Claire's, Maurices, rue21, Universitees, Zales jewelry store, and Sunglass Hut.